AmEx Travel Credit Lapsed on Renewal?

Hi had $200 travel credit but obviously because of COVID didn’t have the chance to spend it. I read that Amex said they were going to extend the credit but I can’t find any literature on what happens to credit that goes unspent and then renews.

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American Express
American Express

Comments

  • I find it’s worth phoning AMEX they will give you good information very quickly. Your question then “renews” is a little hard to follow, what is it that has renewed, the cc?

    • When you renew your AMEX then you get entitled to another travel voucher. IE Both renew.
      I agree with ringing them. No 1 with customer service.

  • Travel credit does not accumulate. You should've received an email from them if your travel credit's expiry date was extended due to COVID.

  • -2

    I msged them on Amex app, apparently my exisiting Credit will be reissued in 8-10weeks (wtf?!!) and then will be Valid until March. I will then have my new voucher to use.

    Catch: less than 4 weeks potentially to use exisiting credit after issue. And two credits cannot be stacked on same booking.

    • It's bad luck that you can't advertise them for sale on Ozb ;o) Maybe book yourself a room somewhere on spec. for a stay within 12 months (Ocean View?) and spoil yourself, or spoil your parents, etc.

  • Under normal conditions the travel credit does not carry over. But there are special conditions now of course.

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