Deliveroo Plus Ripoff - Still Paid Delivery Fees on Red Rooster Order

Hi all,

Rant starts

I signed up Deliveroo Plus, placed an order and still got charged for delivery from the local Red Rooster. Spent an hour slowly waiting for replies on their live chat and finally got back a response that they won't refund me.

What use is paying for this service if we still get charged a delivery fee?

Related Stores

Deliveroo
Deliveroo
Marketplace

Comments

  • +10

    1) Minimum spend $45
    2) Not all restaurants are included (free delivery from hundreds of our partner restaurants)

    • +8

      Are you suggesting that op should actually read the terms and conditions of something they signed up for!?

      • +6

        What a preposterous thought!

  • +1

    Username doesn’t check out

  • I thought Red Rooster is doing delivery by themselves ? https://www.redrooster.com.au/delivered/

    • Lot of stores using third parties now as they worked out it’s cheaper than maintaining the car etc.

  • I signed up Deliveroo Plus, placed an order and still go charged for delivery from the local Red Rooster.

    Did you meet the requirement of spending $45 or more for FREE delivery when using https://deliveroo.com.au/plus though?

    Was your Red Rooster store part of the free delivery network?

  • Ok guess I misread it as being free delivery, my fault but wtf $45 and they have to been on the free network for $8 a month.

    Uninstalling this BS

    • +1

      Menulog always has free delivery at red rooster.

    • What were you expecting the delivery drivers to be paid with?

      • OP's food :)

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