Philips Hue Lightstrip AU Plug/Adapter Help

LInLaymansTerms on 16/11/2020 - 15:45

Hey guys, I need some help.

For those of you who don’t know. Generally speaking when you purchase a Philips Hue product, inside the box you receive a bunch of different country adapters to snap into the power supply.
EU, USA, AU plug.

Would anyone know where I could find a replacement AU plug?

I’ve lost mine and I’d rather not use an international power adapter.
I searched high and low, I’m hoping someone might know if it’s a common part that I could purchase cheap online.

Just to clarify. Not the power supply.
It’s just the snap-in AU connector.

Would deeply appreciate the help.

Thanks!

General Discussion LED Strip Light Philips Smart Home Smart Light

Comments

  • bobbified on 16/11/2020 - 16:10
    +1

    Your best bet would be to contact Philips Hue directly on 1300 303 404.

    Or use their web contact form in the link (at the bottom of the page).

  • Master Bates on 16/11/2020 - 16:15

    Expensive for what it is @ circa $32, but does this fit?

    Original source

    • InLaymansTerms on 16/11/2020 - 16:34

      That looks like it.
      But it’s SO expensive and it’s international.

      Wow. This is going to be a challenging issue!

  • j33prong on 16/11/2020 - 16:16

    I don't think there is a standard connector for this. In the likely event that you can't find one you'll probably have to use the US/EU plug with an adapter

    https://www.ebay.com.au/itm/1-UK-European-US-JP-Asia-Univers…

    (there's cheaper options than this, but the ones without partial insulation on the plug shanks aren't compliant to Australian standards)

  • oz-stef on 16/11/2020 - 16:28

    Go to this website if your lightstrip is an outside version, get a new power supply free if that's the case

    https://www.philips-hue.com/en-au/support/outdoor-power-supp…

    If it's not an outdoor supply, do as suggested above and give them a call

  • InLaymansTerms on 16/11/2020 - 16:32

    Gave Philips a call.
    Their official response was.

    “We don’t see spare parts”.

    Bummer!!

    It’s for the lightstrips plus v4

  • andresampras on 16/11/2020 - 17:17

    If you still have one of the non-AU plugs, you can use it with an adaptor as previously mentioned, or with a xiaomi powerboard.

  • jackinyourbox on 16/11/2020 - 19:15

    You could find a second hand unit maybe ?

  • InLaymansTerms on 16/11/2020 - 19:20

    I ended up just purchasing these.
    The power supply is the thing you must concern yourself with (fire hazards etc)

    This just gets around the country connector.

    https://www.ebay.com.au/itm/154162969119

    If anyone runs into this issue, cheap painless fix.

    • Master Bates on 16/11/2020 - 20:13
      +1

      Definitely the OzB way to go (cheapest).

      I have used these before and found them to be a bit loose. It might be worth using some electrical tape to hold the two together a little more securely and prevent any arcing, which is how electrical fires start.

  • DTMF on 09/09/2024 - 12:51

    Same issue - found this search "Ten Pao Model S018EM1200150 Switching Power Slide Plug" or https://www.ebay.com.au/itm/403192682915

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