eBay ShopBack Cashback Invalidated if Partial Refund?

I know cashback is invalid if you cancel or receive a refund, but what happens with a partial refund? and is it also the same as cash rewards? I got $25 cashback for an item + a bonus deal they had some months ago, and its arrived damaged. If I put in a return I will lose the $25 but wonder what would happen if given a partial refund? I don't want to accept a refund, which will only invalidate the shopback cashback.

Related Stores

eBay Australia
eBay Australia
Marketplace
ShopBack AU
ShopBack AU
Third-Party

Comments

  • can you not wait until cashback has been approved?

    • +1

      I thought they always made sure cashback was only approved after the maximum time had passed for a return?

      • is that the case for you? when's the return window closing and what's the cashback approval date? I've been able to return and keep cashback before

  • +2

    Can the store exchange your damaged item for one that isn't damaged and leave your cashback intact?

  • Pretty sure a partial refund invalidates the cashback.

  • If you refund part of your order the entire order is in illegible for cashback.

    Says it on the eBay ShopBack page.

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