Does Belong Credit Stay in Your Account after Porting out?

I currently joined Belong last month and got $20 credit from the referral. If I want to port out, will the credit stay on the account if I decide to port back to Belong in the future? Thanks

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Comments

  • +2

    No

  • +4

    What did Belong customer service say when you asked them?

    • -1

      I haven’t asked them yet since I can’t contact them via phone and I’m looking to port out today. Just wanted to see if other fellow ozbargainers have came across this or not.

    • They LOLed and hung up.

  • +1

    I had $10 credit when I ported out. Probably ~ 3 months mark, they disabled that account.

  • +2

    No - when you port out you're cancelling your account. If you go back to them it will be a new account.

    • +1

      No, the account is there without any services. I am using the same account when sim swapping between Kogan.

      • Thanks I guess I am wrong

  • I have $20 in my account even after porting out early this month and hoping to port back in next month.

    • Do you have another active service on your account like NBN?

      • No, but I am not sure whether will it apply when I port back in or how long will it stay as credits like this

        • I hope I am wrong about credit not staying after port out and you will get your credit back!

        • I just checked my old belong login and behold there are credits in my account still! High chance I was wrong earlier!

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