Where / How to Port Help Thread (Switching Mobile Provider)

figarow on 28/10/2020 - 11:34
Last edited 28/10/2020 - 11:35

Advice for those needing to Port out of their current mobile provider and switch to another company in order to keep their existing phone number. This can be tricky if you don't know what you are doing. I almost lost my number a few times over the years. Much appreciation for those willing to help out as it can be confusing for us mere mortals.

Post your requirements for others to chime in with suitable deals / suggestions.

Each post will help multiple people as many of us are in a similar situations.

Current Provider: Kogan
Plan Expires: 10/12/2020
Min Data Required: 20GB
Max Budget (1 Month): $10

Mobile

Comments

  • Quantumcat on 28/10/2020 - 11:59
    +3

    I don't get it. Don't you just activate your new sim as normal and provide the phone number you want to port?

  • Sturt on 28/10/2020 - 12:02
    +1

    When switching providers, the provider that you intend to switch to will take your existing phone number and your personal details and transfer the number from your existing provider. There is little for you the user to do other than provide the correct details and payment methods to your new provider. This typically takes them less than 48 hours to complete and is usually done in an hour after you have submitted your application to your new provider. Remember to turn your phone off and on again after you have your new sim in your phone and confirmation that your transfer of providers was successful from your new provider.

    • 87percent on 28/10/2020 - 13:54

      this is correct. To avoid issues with the porting, you need to ensure that your current provider has the correct details (eg; DOB, account number, properly spelled name). When they have incorrect information, this is when delays and problems occur. Also, with Telstra, there's porting hours "

      We can only transfer your mobile number during these operating hours:

      Monday-Friday: 8am – 8pm (AEST/AEDT)
Saturday, Easter Monday and Queen’s Birthday: 10am – 6pm (AEST/AEDT)

      For all other times, you can submit your request and the transfer will start the next business day.

      • Headless on 28/10/2020 - 14:21

        So the computers turn off after those times?

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