Hi all,
I'm looking at porting from Telstra Post-paid to Boost in a few weeks, but I am seeing so much conflicting information about the process, e.g.:
- Do I need to request a blank SIM from Boost?
- Do I need to buy a $2 SIM from the supermarket?
- Do I need to ask Telstra to convert me from post-paid to prepaid first (and what would that cost?)
- Can I use one of those last $150 starter packs still floating around on eBay? Or do I need to get a new full-price plan online?
There are many recent reports of failure out there, so I wanted to ask the Ozbargain community.
Reason I want to go to Boost is because my usage is low, but I want VoLTE which apparently no other prepaid plan offers.
Has anyone done this successfully recently?
I just did this 2 days ago for 2 numbers
You can use $2 Boost Sims from Supermarket this is what i did
Boost CS told me you cant use a starter pack with credit attached ($30, $40 $150 value ones)
Let me give you some advice… do option 1 below as i did both ways
1) Sim 1
Ported to an Optus $2 Sim
Paid $10 credit on the Optus Sim (was required for activation of the Optus Sim, i am sure there are sims around that do not, Most require recharge at activation)
Ported from Optus to Boost (needed to use Live Chat to do this as the number i was porting was not being recognised, due to the system still recognising it as a Telstra number)
But the whole process was quick and painless even though i had to use Live Chat.
Total time: 10 minutes
2) Sim 2
(did this as optus method required live chat so was like.. i may as well do it telstra to boost if i need to talk to Live chat.. boy did i regret it)
Contacted Boost Customer care to port to boost onto a $2 Sim
They D/C the Telstra Number
Activate a temp number on the Boost Sim
Then transfer the Telatra Number over the top of the Boost number
We had nothing but issues with this process…. Telstra number was D/C for almost 7 hours and had to get the telstra tech team to fix issues to get the number activated
Total Time 7.5 hours and much stress
You do not need to port to Optus, this is what i did.
You can port to any non Telstra carrier (so not Belong, Aldi etc)
you only need to be able to RECIEVE a text to port to Boost, you do not need to SEND one
Even if it had of cost me $20 to activate 2 Optus sims it would of been less stressful than method 2 above
If you have any questions feel free to ask here or DM me