Hey all, I have a .com.au domain with namecheap. I wanted to update the email on the contact details but Namecheap mentioned that I would have to pay $40 just to change the email address. According to them its akin to changing registrants (as stated by AuDA).
May I ask if this is really the case? Also, may I ask if there is a domain name reseller you would recommend?
Yes, just transfer to Zuver. If you ever need to update your ABN for example, all the other registrars will rip you off by charging exorbitant fee.
Thank you @bdl and @leiiv - i'll look up Zuver and maybe give it a try
I'm able to change both the whois and account email on both my Domain Providers for .com.au domains.
Perhaps they're confused with a domain transfer?
No, they made me wait for an hour and then told me that. I double confirmed it and they said their provider eNom charges that amount.
You are better off transfering to another registrar and using the updated details when submitting the transfer
Ok, good point - I'm shocked because namecheap is one of the best domain registrars for general domains but then their .com.au services really suck. I also had to wait an hour on the chat being told to hold until I was told that i'd have to pay to just change the email address.
https://zuver.net.au/