[VIC] No Trade-In at EB Games (EDIT)Up date 18/10 As of Nov 1 retail is going back to normal so trades could be granted in VIC

OK kids here is the bad news, anyone in VIC due to stage 4 conditions, I rang my store today and they were quick to let me know no trade ins will be happening, only pick ups.
There is no confirmation of honoring trade ins either so people don't get too excited about being able to offset with a trade in if this info is true.

EDIT

https://www.premier.vic.gov.au/statement-premier-77

Related Stores

EB Games Australia
EB Games Australia

Comments

    • +16

      If you don't know the difference between you're and your, I don't think you're in a position to attack anyone.

      • Lol, well the truth of this is that I got my email yesterday confirming Nov 10 pick up, I called the store to ask about the trade in of console, they explained well you can pick up the console but you cannot trade in one.
        They did mention 1 thing though, something about whether their stores have on Sunday a stage 4 lift.
        Not much of anything to go off but fingers crossed we get an ease of restrictions.

        Safety 1st though.

    • +1

      You're*

      So you rang your store today to confirm this did you?
      The manager said some things that I am not going to repeat as it was an internal message/off the record.
      I wont mention which store I spoke with either but given I have heard some enlightening information I thought I would share my experiences, not get called "slow"

      • -1

        this has been said months ago even. You must live under a rock or something.

        • No it hasn't, when did you confirm this? How could have it been said months ago when we didn't even know what stage restrictions we are in now?

          I posted today's findings with a simple phone call, I suggest your call your local store to see what might or might not happen rather than calling someone "slow'

          • @[Deactivated]: when the first restrictions happened and they had a trade in deal it was posted on here and everyone talked about it, than again when ps5 first was mentioned, all over forums here and whirlpool and facebook
            but im in the same boat it sucks really bad. im so close to losing it

            • @Rukiata: What does that have to do with today's conversation with store manager?
              There are a few factors due to what could change, but you're saying it is set in cement which it is clearly not.

              • -1

                @[Deactivated]: dang so upset.
                Like I said your slow its been all over the net and talked about that you cant trade in plus common sense lol

                • @Rukiata: I'm not upset?
                  You're*

                  You never spoke with a store today did you? So you're telling me the conversation I had somehow fits with your agenda to correct with misinformation?
                  Since the release has been pushed forwards for the 2nd round of consoles, stores will be inundated to how to deal with these specifics which is~

                  Pick ups
                  Trade ins
                  Payments

                  I am reflecting on today's conversation, not what has been posted previously.
                  I'm fine with you correcting info, but please don't misinform people when they have 1st hand info.

                  Thanks.

                  • -1
                    • -2

                      @Rukiata: How is it OLD info if the phone call was placed today?
                      I think you're missing the whole point, I spoke to a manager who stated therr could be trade ins, you're exclussively writing this off as "NO there isn't" when you have no information other than speculation.
                      The release date has not come and gone, you cannot predict the future, but you can ring your store to ask them exactly what the circumstances are.

                      Next time be a little more respectful regarding what is being said, rather than your ominous negativity.

                    • -1

                      @Rukiata: You posted 7 month old links that have NOT one iota to do with today's conversation.

  • +2

    I'm hoping to trade in my Xbox X for a Series X on launch day, we'll see what happens.

    • +1

      Well if you are in metro VIC hit with stage 4, there will be no trade ins if the current stage 4 restrictions hold up.
      I have looked at selling my Xbox X on eBay but really cannot be bothered with the hassle.

      Good news is eBay is doing no fee sales atm so you keep most your $ in your pocket instead of line theirs.

      • +3

        We've got almost a month before the consoles are released, relax bro. We'll be out of stage 4.

        • +3

          3 weeks, I am not holding my breath, NSW has just seen a jump and VIC regional has been hit.
          Daniel Andrews is holding fast so I try to see both sides of the coin.
          I am making sure I have plan B where if I have to pay the lot, then I have the $550 available rather than $200 + trade.
          They wont even do Afterpay over the phone as it is an in store.
          I am patient, I can wait.

          • +1

            @[Deactivated]: So stores open Nov 1, as predicted. Trade in wont be an issue. Relax bro.

            • @[Deactivated]: Where did you see this?, I was waiting for tonight's update re stage 4 lock downs.
              If you have any links would be greatly appreciated.

              • @[Deactivated]: Mate, it's all over the news. There was a press conference at 11am. 5km zone goes to 25km, tradies back to work, unlimited exercise outside and meeting of groups of 10, retail opens up Nov 1.

                • @[Deactivated]: Yeah just read this, I am not currently watching FTA, am watching Discovery Turbo, so it's good news and EB games should be able to honor our trade ins.

                  • +1

                    @[Deactivated]: If only there was some kind of information repository which we could connect to online to receive important information. It pisses me off that FTA television is the only way to get information into my house.

                    • @[Deactivated]: https://www.premier.vic.gov.au/statement-premier-77

                      This is what I just read and there is a PDF re restrictions

                    • @[Deactivated]: I just rang EB games and they were not able to help me as I expected, they don't have the information to say that trade ins as as per usual or how they will be done.
                      I was getting 2 diff bits of info when I said I wanted to trade my system early so I did not have to do it on day of release, we agreed on this and as a closing statement from the EB worker I was told to bring the trade in on day of release.

                      I'll just wait but good news is stage 4 restrictions have eased up which hopefully will still show a down turn in C19.

                      • @[Deactivated]: Relax buddy, you are way too invested in this. You'll get your console, you'll get a trade in. Just chill out. No need for phone calls.

  • +1

    Not ideal, and there could be a lot of complaints given they advertised the cheaper prices for trading in a console, but didn't mention anywhere that it excluded VIC (whether Stage 4 lifts or not). If stage 4 doesn't lift and we can't trade in before picking up our new consoles, they'd have to come up with a way to retroactively credit us when we eventually trade our consoles later (i.e. back to our payment method, not just store credit).

    I think stores will be open before then and we'll be fine, but I wouldn't be mad if not lol, I'm close enough to Level 4 that buying the PS5 outright will get me there, which will give me extra trade credit when I eventually trade my stuff in later on. If I trade beforehand, I'm guessing it will all still be at my current Level 3.

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