I'm on a legacy $65 JB-Hi-Fi Telstra plan and have a $10pm credit on my account each month for a port-in promo that Telstra was running at the time. Now that my contract is up, I'm wanting to change my plan to their standard $65pm SIM-only plan which gives me extra data each month and 5G access. I just obviously want to retain the credit.
Has anyone changed their plans and been able to keep their port-in bonus?
Ta
No, the terms recording you have to agree to will say no bonus or credits will pass to new plan, Telstra rep told me that this morning, he even read it out to me.