Seems like quite a good deal… they also have 1.5GB for $13 but you might as well get the Pioneer Medium for $11/Month
Billed in KB increments - PostPaid - Unlimited Social Network - Use the Optus Network
haven't really looked into it, but can you start the call from your phone and then forward the call to a google voice number (and pick it up from your PC)?
EDIT: Nevermind, misread the comment.
+1 for KB billing
It says coming soon with no place to order :(
Anyone know if you can upgrade your package if required?
I think It's $16 to upgrade or downgrade from any whatever package you're on
yep
any sim charge?
Well, the first month is $20 more than normal, so I guess that'd be it.
A once off $20 fee when you first buy it, but otherwise no.
"Exclusive to existing Live Connected customers"
umm, so its not for everyone??
So it's just a matter of joining them first ($20 starter pack) and you'll be one of "existing LiveConnected customers" ?
Maybe… There's no way to phone them and find out.
FB or email them
So what's the reason for negging? lol
I get my neg revoked although I had a valid reason and this guy doesn't even have a reason. lol
So it would be $20 to join, then the first month is $20 more again?
That's $40 to join into this plan?
Only for the first month.
Minimum monthly total in the 1st month (including starter pack) will be $20 more;
it is 'Exclusive to existing Live Connected customers'
to join them you need to Pay $20 to become an existing customer.
So to join, you spend $20, then you opt in to this plan, the first month of this plan is $20 more the the listed price.
So for non-existing customer, you'll need to spend $40 to have that price tag.
Might be good for long term user.
Am I correct?
Nope
AFAIK that's not correct. The $20 fee is for the sim card and delivery of the sim card, it's not a joining fee. This fee is charged each time you connect a new service (that's what I gathered after reading the fine print)
So to become an existing customer it would probably mean you have to join a no-contract phone plan. Then join this data plan. And then cancel the phone plan after the 30-days notice required.
Not interested in post-paid mobile data plans of any kind.
If this was pre-paid I'd be all over it but mobile data providers are, historically speaking and having used plenty of different ones, just to dodgy to trust with the blank cheque you essentially give them on post-paid.
Jesus Christ this is unbelievable pricing. I'm with these guys http://www.iprimus.com.au/PrimusWeb/HomeSolutions/Mobiles/Sa… and waiting for them to come up with something better is gonna take forever. Maybe ill cut my loss and just go with live connected
Why can't you just get the plan for $11 with 1.5gb?
Is there something I'm not seeing?
http://liveconnected.com.au/index.php/sim-only/pioneer/item/…
Nope. you're right as stated in my description
I've been with live connected for 2months now on the $15.99 plan ($650calls and 6000free txt and 2gb data) been pretty good..
only bad thing is they are hard to contact if u have an issue (i havnt had one yet) there is no phone number to contact support.. you have to lodge a case in the portal.. they reply in 2-4days.. sometimes 1 day…
pros - cheap price , internet bills in KB, optus network, no contract,
cons - no real support, base on emails.. no support number!, usage doesnt update hourly seems to be every 2 days.., not a lot of options in user account settings online..
Except for minor billing issues, I haven't had any other issues with LC
Meh I can live with that….
I mean the last time I used my phone to make a phone call was…. uh… no freaking idea lol
Speaking of which, anyone know how to connect to these people cheap? Like wave the $20 sim fee or anything. I'm planning on joining tonight.
People have tried, but i have yet to hear of anyone who has succesfully gotten rid of the $20 fee, even if signing up 3 or 4 sims at the same time ($20 for each sim)
nope, $20 fee hasn't been waived before except there was a case few months ago when they removed the SIM fee and made the $20 Fee refundable deposit fee.
They changed it back when the next plans came out
Just thought I would pitch in. I have been with them for nearly 2 years now, and every single time I have logged a case I have received a reply within a few hours. So not sure what you are talking about 2-4 days. Mine have been from turning off voice-mail, clarification on a bill or just a general question :)
Furthermore, name 1 other company that updates hourly >.< Most/ All are around 1 day…
Pretty crap cons list imo :)
i had the issue with liveconnected over billing issue, i run of data cap on weekend, checked the site on Monday, got data updated, but no email send until Tuesday on Monday data, lodge the case with liveconnected, get a call from them, asking them why the data they receive from Optus on Monday which been updated on their data system, not sending the auto email to customer ASAP rather than 24HOUR LATER 4:00 AM in the morning. they replied, liveconnected need time to authorize the email…..anyway, switch to TPG right after, lodge case to tell them 30 days before( as required), before porting inform them I am porting, reply from them:" you need 30 days notice." deeeeee…I was so happy I leave this company, they don't check their old case, then being ask over charge $0.50, only got after I ask again and again. then escalate the case again and again, then finally got a call, finally, I realize, their customer support just can't cop. otherwise, why called me? Anyway if you didn't make a lot calls and can control as I did in the first 12 month, when things getting trouble, then wish you all the best with only online support
Wait? what? I have no idea what you just said.
LOL. What Kangaberries said.
Something about TPG, Customer support, 12 months.. Trouble..24 hours.. 4 am >.<
Please use proper english
Sorry for the confusion. I should put it simple. When liveconnected (LC) received the date updates from Optus which normally 24-48 later, they did update your account usage meter, but if you close to 80%, 90% or cap, LC email alert will be sent in another 24-48 hour, in my case, 24 hours later after I check the date on my account usage meter, the email alert came. So what’s the point of email alert if it is not send simultaneous with usage meter updates? FROM LC, THEY REPLY DUE TO EMAIL AUTHORISATION PROCESS. The alert email is system automatic email, need authorization for 24 hour to 48 hour? Secondly, be aware when you porting out, there is 30 days notice, otherwise you will be charge for another month. I did give them the 30 days notice, they still forget to check when I inform them the porting been done and send me the charge for another month with no apology …… anyway, I finished with LC, good luck with those who with them. I did ask them if they could improve this situation, send the email 90%, over cap alert when they receive the date information from Optus, the answer from them is no, this is due to the AUTHORISATION PROCESS.
with TPG, at least you can call them, I am TPG broadband customer for 8 years, not much problem, at least I can argue or discuss with customer support, but with LC (liveconnected), even when they called me (despite LC WAS proud of online support), it just didn't work out, I was lucky that check the usage meter in 24-48 hour to see I was over cap, and stop using it, before the 4am email alert to come next morning.
I am sorry jimple but your English is still very hard to read. First things first, they don't have to send you an email saying you are close to your cap. In fact, recently my friend went over on his cap, and they bared his service (once 20$ excess), and you have to log in and say you acknowledge you have gone over your cap, do you want to still make phone calls. This is the first company I have heard which do this. A simple Google search will show people with surprise bills as they didn't know they went over their cap. They are still testing that feature, so I dont hold a grudge agaisnt them. Rather than rely on the email, I have an app on my phone to check my usage as well as logging into their system, which now includes usage meter updated every 6 hours (thou not official)… Your argument about going over the cap is VOID as it is up to you, not them to baby sit you…
You will still run into the same problem if you go to TPG and go over your cap. They dont bar your service, they don't send you emails. So I fail to see how arguing over the phone makes a difference >.< Especially when you are in the wrong…
tl;dr
Read your contract :) Dont blame others for your mistakes..
It is true once your over cap, LC bared your service at $20, but do you like to keep paying $20 extra every month, when you should be notify that you are over the cap or at 90% close to cap. BEING TPG BROADBAND customer for 8years and OPTUS for 8 years as weel, the email alert came in 24 hours when you over the limit, not 48 hours later 4:00 am in the morning. LC do have email alert system, but hardly effective. because LC heavily rely on on-line support, my argument here is with TPG when I over the cap, I can phone them and get an answer right on the phone, with LC ONLINE SUPPORT, the case is taken another 24 hour or 48 hour to be answered, and may not be solved, and with online feature like email alert, I was rely them to send me the email when they know I have gone over the cap, the question here is should the customer been notified by email, sms when LC have the usage information on the spot, or did LC have the right to hold the information for 24-48 hour before send it to customer(as authorize process)? It is not up to me to find out, but as you said ($20 over cap not worth the effort to challenge them), instead I was talk to one of the LC support team, they do apology for 4:00AM email been send to customer but there is nothing they can do to improve. like a said, if company rely on online support and online interface, so if they can't improve a small problem, then it is no point to stay with them. being them for over 1 year, on numerous occasion, i have to inform them to refund my money, plan been over charge, one problem i have to open at least 2-3 case to be solved(because system close case itself), i would rather to have TPG HELP DESK to deal rather than LC's online support.
Come on,this is Vicky Pollard isn't it?
anyway, if you think saving of couple of dollar can make to extra $20 over cap charge or you think like me that you will never over cap, then that's fine, stay with LC, just a word of warning, they can't explain the case through their LC online support instead called me have prove the online support doesn't always work, and the case being opened for more than a week, good luck with those who have faith to stay with them.
wow..! lol that's a l..ot to read.I am now going for a coffee then get back to work
and moreover just check on the self-service portal under service, a warning Billing Error has been put up this month, and last month was some other billing problem, just too much for them to handle. anyway, my story has finished with them. thank you.
Jimple Kardashian?
Hi guys, is there any prepaid data plan on Optus? I am going away from my ADSL connection for few days, so I need mobile data plan.
optus $2 days.
for $2m charged only on the days you use it you get unlimited calls ans text in australia, plus u if you nlimited data.
woks out to be $62 a month, but if your just going away for 4 or 5 days, its becomes very good value, especially if you want to call home every night
Do Optus resellers' SIMs work in other resellers' modems? I have a (locked) Virgin broadband modem and wonder if the LC SIM will work OK.
Anyone have experience with a TPG or Exetel SIM in a Virgin modem?
if an optus sim with work it in, a live connected one will. in fact their sims say optus on them.
Looks Better than tpg
…until you run into problems
I wouldn't say this is 'better'. Its all preference really.
Sigh….
What problems are we talking about. The kind you get when you dont read your contract? They dont count..
Every problem I have had with them in the last 2 years have been resolved. Not that I have really had a problems, usually just billing errors…. But regardless they always reply within a few hours :)
Not a fair judgement..
the kind of problem when they(LC) did billing error, took them 2 months for refunds, and i have been with them for more than a year half as well, maybe i was unlucky or you are lucky, just a question? What if LC'S website went down for 24-48 hours at the end of your billing cycle? anyway, too many problem, mistake from them, it just too much for me to keep on watch their online usage meter, and their customer support only can deal simple question as i mentioned above, with complicated billing problem, they still have to phoned me to discuss. i will find out if you run into that situation.
And when they contact me and explain the usage meter update process and so called email authorize process, I only ask if they could improve on the email system to better reflect customer usage meter, I didn't even ask for any refund. I was not happy with the so called excuse about 4:00am email…. and ask to improve on that, and LC can't do it, then I leave, that was enough from me. I DID THIS because I want other LC customer have a fair system and fair go with LC service, that is all I can do, but they (LC) deny the possibility for improvement. I also ask is there any better data or call plan coming out 3 weeks ago? The answer is also no, so there is no point or value for me to stay with LC. Value vs. Quality, I would prefer to pay a little extra for a number I can contact, that’s why I port.
| Data | Cost | Cost per GB |
|---|---|---|
| 1.5GB | $12.99 | $8.66 |
| 5GB | $19.99 | $4.00 |
| 9GB | $26.99 | $3.00 |
| 12GB | $39.99 | $3.33 |
| 18GB | $54.99 | $3.06 |
Phew! Okay that was annoying me. I HAD to know what's the best value. ;)
Is the network reliable enough to let you burn through 5+ GB? How's the data reception with these guys?
Like everybody else, they resell optus.
I struggle to get through the 2GB I have on my data, mainly due to lack of things to do. I download at home, and no limits on my 3g usage :) im happy
Agreed, there's hardly anything to download on mobile internet. I used to use mobile tethering when I'm capped on home internet but recently my Dad upgraded to 500 GB so basically it's unlimited internet on both phone and home.
The network is fine in my area, even though I have 1.5GB I only get through about 500-600mb because of my usage habits. but the speed is fine.
anyone know how to purchase one of these data plans ?
seems like a good deal. Anyone know how the Pioneer medium calls can be used on a PC.Any softphone software do this?