Twitter SMS Never Works with ALDImobile

noren7 on 05/09/2020 - 12:11

I've been having trouble with Twitter's SMS verification for a long time now. Twitter has recently blocked every account on my phone as they thought I am a robot..

So, all I have to do is do a captcha and then verify my number, easy right?

Well no, SMS from Twitter never ever come through with my ALDImobile number - everything else does. I've checked several times to make sure that my phone isn't doing any blocking stuff, and it's not.

Does anyone know a solution to this issue? There's no information around :(

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Comments

  • oscargamer on 05/09/2020 - 12:18

    What's your phone?

    • noren7 on 05/09/2020 - 16:45

      S20 Ultra!

  • [Deactivated] on 05/09/2020 - 12:22

    Use email verification?

    • neil on 05/09/2020 - 12:32

      Once you are in that loop of them asking to confirm by sms, there is nothing you can do to get out of it and can't use your Twitter account or change settings.

      • [Deactivated] on 05/09/2020 - 12:34

        My twitter is still using an old number, email works fine to reset password tho 🤷‍♂️

        • noren7 on 06/09/2020 - 16:56

          Here's what's happening to me

          • neil on 06/09/2020 - 17:13

            @noren7: Exactly what happened to us. Just fill in the BBB form and it goes directly to some higher level Twitter support. They'll take off the 2FA/phone number.

            • noren7 on 06/09/2020 - 17:26

              @neil: Thanks! I'll check it out

  • neil on 05/09/2020 - 12:30
    +3

    Same here. Some ALDI Mobile numbers don't receive Twitter SMS but can receive every other service. This is partly why we couldn't unlock our Twitter account

    Unfortuately Twitter don't respond to support requests so we had to put it a complaint to the BBB: San Francisco Office a couple of times. They answered and unlocked the account and removed phone number from account within a few days.

    The alternative way, which I haven't tried, is to port your number to another service just to receive the SMS, then back to ALDI.

    • avgbowlofpho on 05/09/2020 - 15:33

      or…. just don't use Aldi mobile

      • WoodYouLikeSomeCash on 05/09/2020 - 16:29

        I suppose you could use the Belong $10 p/m plan instead?

        • avgbowlofpho on 05/09/2020 - 16:32

          boost actually, but seeing that there's so many issues with ALDI, why not just move to a different service provider

          • noren7 on 05/09/2020 - 16:50

            @avgbowlofpho: I'm considering moving to Boost, I wonder if it's best to get a new number entirely or keep this one. I don't know if I trust ALDI to port the number properly.

    • noren7 on 05/09/2020 - 16:46

      This really sucks, I use Twitter on the daily and am very disappointed about this.

      I wonder why this is the case.. I have two ALDImobile numbers myself and they don't work at all.

  • WreckTangle on 05/09/2020 - 12:31
    -1

    As they thought I am a robot..

    By any chance do you happen to weigh 400 pounds and not sleep?

  • b-t on 05/09/2020 - 18:00

    I'm on Belong and I can't get the Twitter SMS either. I'm not sure why that's the case.
    On the other hand, my partner is on Telstra and she's getting the SMS.

    The problem is if you haven't verified, some options are disabled and it's a huge PITA.

    • noren7 on 05/09/2020 - 18:39

      I had this issue too, and now I'm completely ✨blocked✨ on a device level because I can't verify to unlock my account
      Why is this such an issue :/

  • noren7 on 14/09/2020 - 20:19

    Filing a complaint with the BBB worked, I now have access to my accounts again 😎

    • neil on 14/09/2020 - 20:28

      Good to hear. Make sure you remove your phone number from Twitter asap. We didn't and it got locked again and stuck in same loop.

      • noren7 on 15/09/2020 - 17:17

        Oh no, I made sure to do that straight away 😅

  • littlejib on 17/09/2020 - 12:59

    Does your number begin with 0492? I had similar problems, turns out that range had only just been made available and lots of websites didn't see it as a real number because when they set up their number verification it wasn't publically available.

    • neil on 17/09/2020 - 14:33

      Mine doesn't. I switched to a different provider (Dodo) and now the Twitter 2FAs are coming through.

      • noren7 on 17/09/2020 - 17:51

        So it seems that porting is the only solution!

    • noren7 on 17/09/2020 - 17:50

      0490 - have had this for a few years, a typical Telstra MVNO number

  • iwearpants on 18/09/2020 - 11:08

    Curious to know for those who've had issues with SMS 2FA, what number do you put in the Mobile Number field (sans Country Code)?

    I used to do the following:

    • Country Code: +61
    • Mobile Number: 411 222 333

    Which never got delivered.

    However, the following format got delivered:

    • Country Code: +61
    • Mobile Number: 0411 222 333
    • noren7 on 18/09/2020 - 16:32

      Tried both vigorously before creating this forum post! They come through the same unfortunately..
      What provider is this with?

      • iwearpants on 18/09/2020 - 16:38

        I thought I had a problem with Belong. But I haven't had a problem using the new format.

        Unless they resolved the issue in between a couple of months ago and now.

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