Buying a Phone from TobyDeals

Hi all

As a newbie when it comes to purchasing international versions of phones, is there anything I need to be aware of? Can I just find the phone I like on TobyDeals and it will work here in Australia? Will the phone work on any network here, and will the phone come with an Australian charger?

Thanks!

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Comments

  • +2

    It will work here look at the bands it covers if you live in cities 99% should be fine , if you are in the country look for phones with band 28 to get more coverage

    Most come with a charger that will work here out of box

  • +1

    Also if grey import most likely no warranty hence why you gamble with the discounted price from local. I think someone one posted that say Asus laptops has an international warranty. It's the risk you take. Fine if product doesn't have issues.

  • +1

    Expect 1 - 2 month wait, if any earlier is a bonus and always use PayPal.

    • +2

      Many have received them within 2 weeks.

  • +1

    @ronburgundy11
    Tell us what phone you want to buy and go from there.
    Buying from any overseas seller usually means you get a great price but with no warranty, contrary to what they say.
    Even warranty from local sellers can be impossible to use.

    • No idea which phone yet - I've just seen that their prices are low.

  • +1

    Try price beating at Officeworks as they’ve price matched Toby deals before for me.

  • +1

    Just be careful with Toby Deals, ordered a tablet from them for my son, and it never arrived, was in a long argument with them in regards to getting a refund, as Aramex was saying they lost it, but Toby Deals refused to believe them, in the end got a refund through Amex.

  • +2

    Purchased a Xiaomi Redmi Note Pro 9 and here are the emails I received:
    04/Aug - Your Order #TAUW380131### is Processing
    05/Aug - Your Order #TAUW380131### is Being Packed and Getting Ready to Leave Our Warehouse!
    07/Aug - Your Order #TAUW380131### Has Been Picked and Left TobyDeals Warehouse.
    10/Aug - Your Order #TAUW380131### Has Been Dispatched and On the Way to You.

    Here is the DPEX tracking they gave me along the way:

    Bankstown - AUSTRALIA
    19 Aug 2020 12:50 PM
    Proof of Delivery - (my surname)

    Bankstown - AUSTRALIA
    19 Aug 2020 06:34 AM
    Out for Delivery

    Botany - Australia
    17 Aug 2020 11:17 AM
    In Transit to Destination

    Botany - Australia
    17 Aug 2020 11:17 AM
    Arrived Hub

    Botany - Australia
    17 Aug 2020 11:08 AM
    In Transit to Destination

    HONG KONG
    12 Aug 2020 08:40 AM
    In Transit to Destination

    HONG KONG
    10 Aug 2020 04:32 PM
    Bagged

    HONG KONG
    10 Aug 2020 04:17 PM
    Arrived Hub

    HONG KONG
    10 Aug 2020 12:58 PM
    Collection

    HONG KONG
    07 Aug 2020 12:54 PM
    Documentation Prepared

    HONG KONG
    07 Aug 2020 12:54 PM
    Shipment Finalised

    So ordered on 04/Aug and received on 19/Aug. Phone is great and is as described so far. I hope no problems arise given the numerous complaints about customer service and warranty. But holy crap for $311 this phone sure feels like a steal.

  • +1

    Maybe before you buy from them message them to ensure they actually have the stock in before purchasing.

  • +1

    Bought a phone from TobyDeals early August and it is now lost in the hands of DPEX/Toll. I'm left with an open dispute on PayPal.

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