I've avoided buying any Crocs shoes for years now, but fell victim to staying at home and seeing a discount offer to get what I thought would be comfortable stay at home shoes.
I bought the slippers and received a sizeable discount, though I never received a receipt both in the box with the goods or emailed through to me. I followed up on this to try get my Cash Rewards which keeps offering 5% back, but I to this day have not had success from their customer service email.
100 days on from wearing them, both soles have split. I brought this up with customer service, who by the way are based in America with a reply that their product warranty is only 90 days…. so tough luck, but gave me a promo code to get 30% off a replacement purchase. I received a larger discount when I first bought them!
I tried calling to discuss this matter, which the American accent on the message said I would be waiting an "extremely" long time because their service personnel were working from home… if it's heard that once…
should have just bought the ones from Aldi.. mine have taken all sort of abuse