I've been having issues with email communication both prior to and after my order. All of the items I ordered were confirmed in stock when I ordered them but they have not been sent out. When I contacted them, they ignored half my questions and simply said the items were on order and that things would be shipped out yesterday. Nothing was shipped and the order has still not been sent out today. I had been very clear that I needed it shipped on time as per our discussions. They have refused to refund the order despite at least 2 requests. Anyone else have a similar experience? I paid with paypal. Should I open a dispute?
Chargeback?