Waiting for a Ring Fit That I Ordered from EB over 4 Months Ago

I placed a click and collect order for a Ring Fit back in March. It was originally suppose to be available on the 30th of April, but every few weeks the release date gets pushed back. I have emailed customer support, but I never got a response. Last time I checked the release date was sometime in August, but I just checked today and it says it was processed a week ago. Does this mean that it is available in-store for pickup now, or does it mean that they are preparing to ship it to the store? I tried calling the store to ask them, but no one answers. I'm not sure if they are even open now, with the lockdowns (I live in Melbourne). And usually when I order from them, they send me an email when the order is ready.

The whole situation is especially frustrating because EB are selling Ring Fits at a higher price than anywhere else. I only bought it from them because they were the only ones that let me preorder. I was willing to pay a higher price for a guaranteed April pickup date. Now it seems like every other store has got them in stock, while EB has a backlog of over 4 months for preordered copies. I even had to pay a deposit when I placed the order, so if I buy from somewhere else and cancel my order then I will lose my deposit.

Has anyone actually gotten a Ring Fit that they ordered from EB in the last few months?

Related Stores

EB Games Australia
EB Games Australia

Comments

  • Yep picked mine up early June.

  • +4

    I cancelled my order from EB Games for another item and I received my deposit back as a refund. Surely the same would happen for you? Ring Fits were down to $99 at Target a few weeks ago, should have jumped on it then!

    • Agreed. If they didn't get it to you in time they should give you your deposit back.

    • +3

      Call EBGames up first and sort out your deposit refund.

      Then go buy it from JB Hifi or Amazon as they have it in stock.

  • +1

    I even had to pay a deposit when I placed the order, so if I buy from somewhere else and cancel my order then I will lose my deposit.

    No. You'll get your deposit back.

  • Like others, I put a deposit down… Despite the high price. Cheaper & available from Bigw, so I gave-up waiting. Bought from them, and got deposit refunded.
    Someone at ebgames should take a long hard look at themselves.

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