Recently bought a TCL 43” TV
Finally set it up but noticed some why edging and dots. Is this normal or should I send it back?
On a side note. TCL have really upped their game. Really happy so far apart from this of course
Do I Need to Return My New TV?
bemybubble on 18/07/2020 - 05:46
Comments
Literally just turned it on for the first time
Looks pretty bad, i would return it.
How did the TV get to your home? How was it stored before you set it up?
Picked it up from TGG. Installed it myself
Did you lay it down on the way home?
No. But TGG had it on its side when I picked it up?
I wouldn't be happy with that from a new TV, I'd ask for an exchange.
I can’t even read the writing on the screen, definitely return it. Looks like photo was taken with a 40 year old camera.
Night mode on my iPhone 11 Pro.
The writing was crystal clear. Just more illustrative for the white dots to the left
not a tv expert, but i feel like you need to take a proper photo for people to comment or help with your issue.
Nor Normal.
Return it.
Did you have something on the screen prior for awhile before the picture was taken. Is your brightness and contrast setting on high. Maybe lower setting. Picture seems saturated so might just be the shot. If those dots remain Id be returning