I'm looking to purchase a $400 electronic device on gumtree via PayPal goods and services to be shipped to me, however I was wondering if buyer protection applies in this case?
Does PayPal Offer Buyer Protection on Gumtree Goods & Services Payment?
User2049 on 26/06/2020 - 22:22
Last edited 26/06/2020 - 22:31
Last edited 26/06/2020 - 22:31
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Why not, does PayPal Goods & Services Buyer Protection not cover the delivery of used items?
Note: PayPal Buyer Protection does not apply to payments made through Gumtree.
https://www.paypal.com/au/smarthelp/article/how-do-i-pay-for…
Probably because Gumtree is so prone to fraud it's worth their while offering protection.
What if I do it outside of gumtree just through regular PayPal Goods & Services?
You have no automatic entitlement to receive any payments under the Buyer Protection Policy.
The Buyer Protection Policy does not indemnify you for loss which may be incurred and it is not a contract of insurance.
PayPal determines, in its sole discretion, whether your claim qualifies for the Buyer Protection Policy.
PayPal’s Buyer Protection Policy may apply when you encounter these specific problems with a transaction:
You didn’t receive your item from a seller (referred to as an “Item Not Received” claim), or
You received an item, but the item isn’t what you ordered (referred to as a “Significantly Not as Described” claim).
Your claim will not qualify for a refund under PayPal’s Buyer Protection Policy for an Item Not Received claim, if:
You collect the item in person, or arrange for it to be collected on your behalf, including if you use PayPal in a seller’s physical store, or
The seller has provided proof of shipment or proof of delivery.
An item will be considered Significantly Not as Described if:
The item is materially different from the seller’s description of it.
You received a completely different item.
The condition of the item was misrepresented. For example, the item was described as “new” but the item was used.
The item was advertised as authentic but is not authentic (i.e. counterfeit).
The item is missing major parts or features and those facts were not disclosed in the description of the item when you bought it.
You purchased a certain number of items but didn’t receive them all.
The item was damaged during shipment.
The item is unusable in its received state and was not disclosed as such.An item will not be considered Significantly Not as Described if:
The defect in the item was correctly described by the seller in its description of the item.
The item was properly described but you didn't want it after you received it.
The item was properly described but did not meet your expectations.
The item has minor scratches and was described as “used."
It was listed as used condition and you picked it up in person.https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#…
Read the user agreement. It's a gamble. Good luck.
@Hybroid: Yeah, it seems to be some level of protection but not loads, guess I still have credit card chargeback
You'd want to look at the full PDS first
https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#…
[so many exclusions…]
Cash or nothing
You sound like you really really want to use paypal…. Just do it already…
Gumtree is for face to face, cash, purchases only.
It's the best form of protection for both sides of the transaction.
Nope.