Commonwealth Cashback Rewards fake advertising?

So I used one of these spend x amount of money and get x amount back and it has been around a month now and I still have not received the reward anyone else have used it?
I called them up they said go to branch blah blah which I can't be bothered but sitll it doesn't seem rihht possible to sue them next year witj interest applied?

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Commonwealth Bank
Commonwealth Bank

Comments

  • +5

    wth are you on about?

  • +7

    Sue them and let us know how it goes

  • +10

    don't sue yet, i'm just gonna make some popcorn quickly

  • +5

    I used menulog offer - spend $30 get $15 back (I think?) & got the money credited within a week.

    • That's the one I used last month and never got my money back, I have so much transactions going on perhaps they think I won't notice it.

      • I had 2 of the Menulog offers, used them both, and got the cashback within a week. Make sure you activate the offer though.

        • Same, used two cash backs and both came through.

  • +2

    Use google, it will get you there https://www.commbank.com.au/digital/your-feedback#/feedback
    then make a complain.

  • +1

    Mention that you are taking it up with the Financial Ombudsmen AFCA unless it is quickly resolved.

  • I called them up they said go to branch blah blah which I can't be bothered

    Why then should we be bothered with another one of your endless issues?

  • Have you activated the offer prior to your purchase? I used mine on the NB offer and got the rebate pretty quickly.

    • yes it shows on app activated and claimed.

  • Do you have multiple cards/accounts with them? If so, are you using the eligible card?

    • no one account and use eligible card

  • Why stop at a lawsuit? Start a class action instead.

    • OP would need to have "class" though…

  • The advertising for the CommBank Rewards program looks authentic.

    TrumpĀ©

  • $15 off $30 spend at Menulog?

    You may have used a voucher bringing your total below $30, even though in your cart you may have had at least $30 in there.

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