Help Connecting Asus laptop to 34 inch Ultrawide Monitor

LMilbo00 on 06/06/2020 - 15:45

I have an Asus Zenbook laptop (UX430uq) and have just bought a Dell U3419W 34 inch monitor thinking I'll be about to have multiple screens open at the save time to do my work and study. I've connected when a Hdmi (full size to mini) but have been very disappointed as I cannot get the Dell to display its native resolution (3440 x 1440), only the resolution of the laptop (1920 x 1080p) which leaves the picture blurry and large. I've tried changing the dislay settings on the laptop but no luck as it's maximum resolution is 1920x1080.

Can someone please help with suggestions? I don't really want to buy a new computer at this stage!
Cheers

Computing

Comments

  • Ezekiel2320 on 06/06/2020 - 15:49

    If I had to guess (and I do, because Asus's website is shit and lacks any details) then I'd guess that your laptop can't do 4K over HDMI. It needs HDMI 2.0 or higher

    EDIT: it says it supports display out via USB-C so that might work, but again, their website doesn't say anything about what resolutions are supported

    • Milbo00 on 06/06/2020 - 15:51

      Would the DisplayPort cable work (even though there's no DP on the laptop?)

      I don't think there's a USB-c on the laptop…

      • brendanm on 06/06/2020 - 16:03

        It has USB c

        • Milbo00 on 06/06/2020 - 16:31

          Oh ok thanks. I didn't know!

    • [Deactivated] on 06/06/2020 - 16:05
      +1

      3440*1440 isn’t anywhere near 4k. HDMI should be able to support an ultrawide without a problem.

      Try a different cable OP

  • MS Paint on 06/06/2020 - 16:27

    1 x Type-C™ USB 3.1 Gen 1 with support for external display

    GeForce 940mx maximum output is 4096x2160

    Are you using GeForce drivers?

  • Milbo00 on 06/06/2020 - 16:32

    Thanks all, will try the USB c

  • Milbo00 on 06/06/2020 - 16:43
    +2

    It worked with the USB-c..the picture is much crisper… But now it has the 2 black strips on either side… How do I get it to fill the whole screen?

    Never mind…I found it in the display settings!
    Thanks guys.. I love the OB community!

    • MS Paint on 06/06/2020 - 17:16
      +3

      Thank you for contacting ozbargain technical support. As your query appears to be resolved I will close this case.

      I am not an employee of ozbargain technical support. I am a volunteer who likes to contribute to this helpful community.

      Did you find this service helpful.

      [] YES
      [] NO

      • Milbo00 on 06/06/2020 - 17:45
        +3

        Yes

Login or Join to leave a comment
Login Join