US -> Australia shipping option - Google Nest Hello Return

Hi all, just after some advice re a US -> Australia re shipper. Im needing to return a NEST Hello Doorbell, its had some deterioration on the exterior that I think justifies a replacement. Google has no issue with that but needs a US address to ship to, they don't send to Australia. I thought here may be the place to ask with regard to US re shipping services that I can give google the address of that wo will pass it on to me at my cost of course. Any advice with regard to who to pick?

Oddly google will send me a shipping label to return the faulty item to the US but wont send the item direct to me,

Andrew

Comments

  • +1

    its had some deterioration on the exterior

    And that's worth the cost of shipping from US to Aus?

    Personally I wouldn't say it was worth that expense, but hey each to their own

  • How did you buy it in the first place? I’d have thought it would be on the seller to provide a replacement.

  • +2

    PlanetExpress.

    • +2

      Good news everyone!

  • Use a mail forwarder, these are the risks of buying international items

  • I've used Shopmate by Australia Post to buy a laptop from the US. I think shipping was about $60 but it is calculated based on package, I think there is an estimator on the site.
    https://shopmate.auspost.com.au/

  • I can recommend Planet Express, you can find the shipping rate here: https://planetexpress.com/postage-calculator/ . I use them for 2 years and always a good experience.

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