Tiger Airways Booking Cancellation - Refund or Credit?

Lcoolcucumber on 28/05/2020 - 23:11

I had a booking with Tiger airways due to fly in July but it had been cancelled by Tiger airways in April. Travel agent advised Tiger airways credit has been issued and waiting to be converted to Virgin Australia credit.
Recently I checked with travel agent and being advised there is no update on the credit conversion because Virgin Australia is under administration.
Anyone has any knowledge or experience with Tiger airways booking under similar circumstances? Any tips or sharing will be appreciated.

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Comments

  • HeWhoKnows on 29/05/2020 - 10:32

    Oh dear.
    Both not good options
    Good luck

  • WreckTangle on 29/05/2020 - 20:12

    Sadly, Tiger Airways is likely a defunct airline and i suspect it won’t be back. With Virgin being bankrupt you're another unsecured creditor and a restructured company won’t need to honour the debt. You might be out of luck OP

  • Trying2SaveABuck on 30/05/2020 - 22:45
    +1

    Im in the same boat i am not holding my breath on getting my money back

    Contacted 'customer support' and 'Deloitte' who are in-charge of the handling of there administration even contacted ACCC but nothing

    If you ask me the system is pretty bullshit if a company can just take your money and not fill a service goes to show the law needs to change

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