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Google Nest Hub Max $129 + Delivery (Free C&C) @ The Good Guys

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Google Nest Hub Max $129 + Delivery (Free C&C) @ The Good Guys
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doweyy on 30/04/2020 - 00:50 thegoodguys.com.au (15013 clicks)
Last edited 01/05/2020 - 17:40 by 4 other users

Greetings everyone, the price just dropped insanely on this :)

Cheapest I've seen by a long mile.

catalogue page - full catalogue - ends Wednesday 6th May

eBay Links

Coupon Code: PIZZA5

Charcoal Colour Here - Out of Stock
Chalk Colour Here

Also available for $129 on their main website for those that might want to price match in the morning.

Charcoal Colour Here
Chalk Colour Here

Description:

  • Keep on top of your busy schedule with the help of this Google Nest Hub Max - Charcoal.
  • Make video calls with family(1) and friends using a simple voice command: "Hey Google, call Mum." Plus, the Nest Hub Max's auto framing feature means the camera can keep you in view as you move around the room.
  • Compatible with a range of other smart home products, you can coordinate your smart home from this central hub - dim the lights, lock the door, turn the TV on and change the thermostat simply by asking it to(2).
  • Keep an eye on things at home with the built-in Nest Cam(3). Check in from your phone and get motion and sound alerts. And with a Nest Aware subscription, youll also get continuous video recording and familiar face alerts.

As always, enjoy!

Original Coupon Deal

Mod Note: The Good Guys eBay Link has expired. Link updated to main site.
Mod Note 2: Chalk Colour Available again from eBay Store.

The retailer has confirmed that this was a price error. As some orders did get fulfilled (a small number of users reported picking up their items successfully), the deal will remain published but marked as expired.

Electrical & Electronics Google Smart Display Voice Assistant

Related Stores

The Good Guys
The Good Guys

closed Comments

  • plentifoo on 30/04/2020 - 14:17

    me too. was probably in the first 50 people to put an order through last night. I selected click & collect, and ebay says my order is 'being prepared' and should be ready by today. credit card charge still on pending.

  • cmyk on 30/04/2020 - 14:22
    +7

    Given the frequency of these 'mistakes', there may be a strong case for ACCC to investigate. I will also report this if it does not get fulfilled.

  • dreamykitten on 30/04/2020 - 14:22
    +1

    They just put this up their website:

    https://thegoodguys.sirv.com/Content/2020FY/Apologies/20wk44…

    On Page 7 of the current Mother’s Day Digital Catalogue, the Google Nest Hub Max – Charcoal (model: GA00639-AU) & Chalk (model: GA00426-AU)
    have been advertised in error.
    They have been removed from advertisement in the catalogue. However, are available to purchase at $299ea.
    The Good Guys would like to apologise to our valued customers for any inconvenience this may have caused.

    • bxpressiv on 30/04/2020 - 14:26
      +2

      They're not apologising to OzBargainers, only their 'valued customers'.

    • ggbhai on 30/04/2020 - 14:41
      +3

      How could such a thing go unnoticed? Its on print/catelogue, eBay, TGG website and google ads. And some did manage to get it from what I can see in the comments. Something smells fishy here, a new marketing tactic? And this is a repeat "error". This needs to be looked into.

      • shanus on 30/04/2020 - 15:23

        Well, they got a bunch of new emails for their mailing list for almost free…

    • BurnSomeCashs on 30/04/2020 - 14:47
      +1

      They should value customers time as well instead of saying sorry only

  • Mattylicious on 30/04/2020 - 14:26

    Might be worth checking your spam email folder, I found my cancellation email there just now :(

    • skido on 30/04/2020 - 14:26

      can you pls post the email statement? (remove any personal info)

      • t3m on 30/04/2020 - 18:21

        Hi Online Customer,

        Thank you for your recent online order. We have identified a temporary pricing error on our website for the Google Nest Hub Max - Charcoal (GA00639-AU). This has since been rectified, however, the incorrect price has been applied to your purchase. As per the Terms & Conditions on our website, we will not be progressing with your order. This includes both Delivery and Click & Collect orders. We have cancelled your order and commenced processing your refund. Please note, refunds are usually finalised by your financial institution within 2-3 working days. We sincerely apologise for any inconvenience. Terms & Conditions from our website: TGG reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. TGG may do this for example, but without limitation, where: (c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted. In appreciation of your understanding, we'd like to offer you a $20 Store Credit to spend in store or on our retail website: www.thegoodguys.com.au. This store credit is valid from Friday 1st May until Sunday 10th May 2020.

        Amount:

        $20.00

        Expiry:

        10/05/2020

        Again, we apologise for any inconvenience, and hope to see you online or in store again soon. Yours Sincerely, The Good Guys.

        HOW TO USE YOUR STORE CREDIT

        In-store: Simply present your Store Credit (via print form or your mobile phone) when making a purchase to receive the discount off the ticketed price.

        Online: Simply enter your unique Store Credit barcode and PIN in the 'pay using Gift Card/eGift Card, Voucher, or Store Credit' section of the payment step when checking out on The Good Guys website.

        NB: You cannot use your Store Credit if you select the PayPal express check out option.

    • jv on 30/04/2020 - 14:38

      no emails yet, and not in junk folder either.

  • MrBillions on 30/04/2020 - 14:26
    +1

    F****"ers

  • plentifoo on 30/04/2020 - 14:27

    unlikely that any of our orders will be fulfilled then. yet, still no cancellation email from them.

    paid via Amex and want a refund ASAP.

    • ISO9002 on 30/04/2020 - 14:29

      My AMEX was refused so I switched to my VISA, now I am screwed. Should have known the deal is bad when they refused my AMEX.

      • jv on 30/04/2020 - 14:37

        I payed by AMEX via paypal

    • ozioziozi on 30/04/2020 - 15:59

      My order details have now disappeared from TGG's website so looks like the order is cancelled even though I haven't received any email or call.

  • joshr1pp3r on 30/04/2020 - 14:30

    Just rang my local store. Got 3 passed around to 3 different people and no answers

    Edit: they rang back. Refund within 3 to 5 business days and $20 voucher

    • domo653q on 30/04/2020 - 14:38

      min spend for voucher ?

      • jv on 30/04/2020 - 14:40

        of course.

      • giventofly on 30/04/2020 - 16:18

        None.

  • skido on 30/04/2020 - 14:48
    +2

    they called me and sounded like robots reading off an apology script lol
    no details about the voucher have been provided to my store apparently
    and refund will be processed within 3-5 business days.

    (paid using PayPal and hoping they will get charged merchant fees for refunding transactions after 30/04)

  • asa79 on 30/04/2020 - 14:53
    +1

    I just picked up my 2 units from ebay click and collect, great units, i didnt think they would as nice, speaker is alot better then the mini

    • ISO9002 on 30/04/2020 - 14:55
      +1

      Unbelievable for those who managed to pick up

      • asa79 on 30/04/2020 - 14:55

        I did 1 ebay with the pizza code and then another ebay without the code (as i had used it up)

    • Buy2Much on 30/04/2020 - 14:56

      Seems like Queenslanders get all the luck? ;-)

      • asa79 on 30/04/2020 - 14:57

        Not sure i just got a email saying its ready to pick up

    • doweyy on 30/04/2020 - 14:57
      +1

      Tried to pick mine up in store but didn't have any luck, but just got my OW delivery, so damn quick!

      • asa79 on 30/04/2020 - 14:59

        I went up to counter and had no issues or questions, i had two separate click and collects as made the 2 orders about 30 mins apart

        • doweyy on 30/04/2020 - 15:08

          Yeah seems like it really depends on the store.. Great that you managed to pick them up, hope you enjoy using it :)

        • jv on 30/04/2020 - 15:14

          I went up to counter and had no issues or questions

          so you got a pickup email?

          Mine are still sitting in limbo…

          • asa79 on 30/04/2020 - 20:13

            @jv: yea i got a pick up email about 8am one from goodguys and one from ebay saying ready to pick up. I didnt go pick up till about 11am tho

  • Sarge2401 on 30/04/2020 - 15:04
    +1

    I picked mine up about 30 mins ago. No issue they just handed them over.

    • jv on 30/04/2020 - 15:15
      -1

      them ?

      • Sarge2401 on 30/04/2020 - 15:18

        Bought 2 to replace my smaller ones

        • Buy2Much on 30/04/2020 - 15:29

          Seems like most of the people reporting that they got the deal are from Queensland, lucky buggers ;-) Anyone that got theirs from other states?

          • eggaz on 30/04/2020 - 15:41
            +1

            @Buy2Much: Yep Vic here and got it this morning.

  • cmyk on 30/04/2020 - 15:05
    +2

    Anyone has screengrabs of their previous "price errors?". Need them to submit to ACCC.

  • asa79 on 30/04/2020 - 15:09

    Was it a pricing error, or just sold more then they had in stock?

    • Gojkins on 30/04/2020 - 15:20

      Pricing error

  • AloraanGrogu on 30/04/2020 - 15:21

    Correct me if I’m wrong but I thought once money has changed hands i.e. your cards been charged it becomes a legally binding sale and therefore can’t be backed out of?

    • TEER3X on 30/04/2020 - 15:22

      Legally *blinding

    • jv on 30/04/2020 - 15:25
      +1

      You'd think so…

    • baldur on 30/04/2020 - 15:26

      :D

    • bxpressiv on 30/04/2020 - 15:30

      It's in their T&Cs and not against consumer law as far as I am aware.

    • solidussnake on 30/04/2020 - 16:43
      +1

      Nope read up on consumer law and price errors

  • dreamykitten on 30/04/2020 - 15:28
    +1

    One thing I don't get is if it's genuinely a pricing error and they actually put out an apology note, then why is the catalogue with the wrong price still on their website? They should have pulled the catalogue with the wrong price off their website when they put up the apology note. Shows how much they care and how incompetent they are. As of right now you can't search for them on their website but if you look at their digital catalogue it's still there at $129.

    They actually said in the apology note "They have been removed from advertisement in the catalogue. However, are available to purchase at $299ea." But that's not the case. You could still see them advertised at $129 on their digital catalogue.

    https://thegoodguys.sirv.com/Content/2020FY/Apologies/20wk44…

    • asa79 on 30/04/2020 - 19:16

      interesting that they still honoured it for a lot of people

  • fastnet on 30/04/2020 - 15:38

    I placed an order for delivery at 5:20 AM this morning, no cancellation email so far.

    • t3m on 30/04/2020 - 18:33

      Check your junk email!

  • thebougieman on 30/04/2020 - 15:40

    Check your emails guys, mine just got cancelled due to 'incorrect pricing', will find out more tomorrow and post

  • pchris89 on 30/04/2020 - 15:52

    I called the store and they said my order had been cancelled and they won't fulfil my order, the money I paid will be refunded in the next few days.

  • [Deactivated] on 30/04/2020 - 15:53

    Just got the pricing error email. Refund in a few days and a voucher attached for $20. All in all, worth the hassle I guess lol.

  • DooDah on 30/04/2020 - 15:53

    Placed order at about 7:30am for delivery. Just got cancellation email. Plus $20 store credit (no min) expiry 10/5.

    Not too shabby.

  • skido on 30/04/2020 - 15:53
    +1

    got a cancellation email with $20 voucher no min spend

  • djprima on 30/04/2020 - 15:53

    Welp $20 store credit received

  • PainToad on 30/04/2020 - 15:53

    Ebay order cancelled. $20 voucher with no minimum spend.

  • desparito on 30/04/2020 - 15:53
    +4

    Email from Good Guys

    Hi Online Customer,

    Thank you for your recent online order. We have identified a temporary pricing error on our website for the Google Nest Hub Max - Chalk (GA00426-AU). This has since been rectified, however, the incorrect price has been applied to your purchase. As per the Terms & Conditions on our website, we will not be progressing with your order. This includes both Delivery and Click & Collect orders. We have cancelled your order and commenced processing your refund. Please note, refunds are usually finalised by your financial institution within 2-3 working days. We sincerely apologise for any inconvenience. Terms & Conditions from our website: TGG reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. TGG may do this for example, but without limitation, where: (c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted. In appreciation of your understanding, we'd like to offer you a $20 Store Credit to spend in store or on our retail website: www.thegoodguys.com.au. This store credit is valid from Friday 1st May until Sunday 10th May 2020.

    Amount:

    $20.00

    Expiry:

    10/05/2020

    Again, we apologise for any inconvenience, and hope to see you online or in store again soon. Yours Sincerely, The Good Guys.

    • dreamykitten on 30/04/2020 - 15:56
      +1

      Just got the same.

      • klaw81 on 30/04/2020 - 16:08

        me too

    • SomeRandom on 30/04/2020 - 16:11

      Me too.
      That's a reasonable way for them to manage it I guess.

    • t3m on 30/04/2020 - 18:35
      +2

      $20 Store credit that expires in 10 days? It's an insult, not an apology!

      • desparito on 30/04/2020 - 19:03

        i totally agree with that they want us to spend in next 10 days… but cant complain as i see it as a free $$$ though i would be now hesitant to shop at GG anytime in future

  • websterp on 30/04/2020 - 15:54

    Just received my cancellation email with a $20 store credit offer.

  • Booster on 30/04/2020 - 15:54

    Just received the cancel email. Can confirm we receive a $20 gift voucher than expires on the 10/5. States no minimum spend which is a nice suprise!

  • t3t5ujin on 30/04/2020 - 15:54

    I got the apology email and the $20 credit. The way I see it is, I didn't lose any money but made $20 profit from this transaction :)

  • Buy2Much on 30/04/2020 - 15:55

    Got same email a minute ago, must have been batch job, to stop the influx of -ve feedbacks I guess. Am wondering the people who bought 6 or multiples, do they get 6 lots of $20?

  • noddypiper on 30/04/2020 - 15:55

    Just received my cancellation email with a $20 store credit offer.
    No minimum spend so that's not bad.

  • jace88 on 30/04/2020 - 15:55

    Not bad, $20 credit. I wonder if the codes are unique… hMmMm?

  • LittleTicket on 30/04/2020 - 15:55

    Think OW will still bite if you go in store with a screen grab?

    • jace88 on 30/04/2020 - 15:56

      Doubt it. When it's this low, they'll independently verify it or at least get you to refresh the browser.

  • senorclean on 30/04/2020 - 15:57
    +1

    I got a voicemail this morning saying it was an error and would be cancelled.

    Then at 1:20pm, I got an email with an Aust Post tracking number (only "Shipping information received by Australia Post")

    Just now, the email with apology and $20 credit.

    Will be interesting to see what happens with the tracking number..

  • baldur on 30/04/2020 - 15:58

    what to buy with 20? no minimum spend I guess?

    • Buy2Much on 30/04/2020 - 16:01
      +1

      See if they can sell you the Max for $250, then use the credit. Someone further up this post said their TGG store offered to sell for $250.

    • ozioziozi on 30/04/2020 - 16:02
      +8

      Buy a wooden spoon from their store and shove it up their ar*e!!

  • Quen on 30/04/2020 - 16:01

    $20 credit but expires by 10 May… 🤔

    • Buy2Much on 30/04/2020 - 16:03
      +1

      It's still generous. My last $20 credit expired in 3 days with $250 min spend.

  • Taron on 30/04/2020 - 16:02

    Hi Online Customer,

    Thank you for your recent online order. We have identified a temporary pricing error on our website for the Google Nest Hub Max - Chalk (GA00426-AU). This has since been rectified, however, the incorrect price has been applied to your purchase. As per the Terms & Conditions on our website, we will not be progressing with your order. This includes both Delivery and Click & Collect orders. We have cancelled your order and commenced processing your refund. Please note, refunds are usually finalised by your financial institution within 2-3 working days. We sincerely apologise for any inconvenience. Terms & Conditions from our website: TGG reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. TGG may do this for example, but without limitation, where: (c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted. In appreciation of your understanding, we'd like to offer you a $20 Store Credit to spend in store or on our retail website: www.thegoodguys.com.au. This store credit is valid from Friday 1st May until Sunday 10th May 2020.

    Amount:

    $20.00

    Expiry:

    10/05/2020

  • docpol on 30/04/2020 - 16:03
    +1

    Yay, got $20 credit for my cancelled order! I didn't really need/want it anyway, just had a case of FOMO :P.

  • opbatra2kn on 30/04/2020 - 16:03

    I received this email 11 minutes ago :(

    "Hi Online Customer,

    Thank you for your recent online order. We have identified a temporary pricing error on our website for the Google Nest Hub Max - Chalk (GA00426-AU). This has since been rectified, however, the incorrect price has been applied to your purchase. As per the Terms & Conditions on our website, we will not be progressing with your order. This includes both Delivery and Click & Collect orders. We have cancelled your order and commenced processing your refund. Please note, refunds are usually finalised by your financial institution within 2-3 working days. We sincerely apologise for any inconvenience. Terms & Conditions from our website: TGG reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. TGG may do this for example, but without limitation, where: (c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted. In appreciation of your understanding, we'd like to offer you a $20 Store Credit to spend in store or on our retail website: www.thegoodguys.com.au. This store credit is valid from Friday 1st May until Sunday 10th May 2020."

  • nzthunderboy on 30/04/2020 - 16:05

    Start date 06-09-20 and end date 10-05-20. Hmm 🤔

    • kampret on 30/04/2020 - 16:06

      mm-dd-yy

      • baldur on 30/04/2020 - 16:08

        is this america?

      • jv on 30/04/2020 - 22:05

        No

        yy-mm-dd

  • elcheapo on 30/04/2020 - 16:05

    Free $20 .. can't complain

  • doctorwatson on 30/04/2020 - 16:05
    +3

    My voucher $ 20 says
    Start Date: 02-04-2024
    End Date: 10-05-2020
    What does it mean? Doesnt make any sense, Should have been other way round

    • Ziitek on 30/04/2020 - 16:28

      Mine start 2021 and end 2020

      • t3m on 30/04/2020 - 18:39

        Another fck up I guess! That's two in a row, well done Good Guys

    • PCAviator on 30/04/2020 - 18:58

      You need to take a Delorian to the future start date to activate your credit, then return back before 10th May 2020 to use it.

  • hotrod01 on 30/04/2020 - 16:06

    Got the email. $20 store credit wahoo.

  • JaeTee on 30/04/2020 - 16:06

    Got the credit as well :)

  • eriklee on 30/04/2020 - 16:06
    Merged from TheGoodGuys $20 Credit / Refund Google Nest Hub Max

    Did anyone else get one for the cancelled orders from this morning?

    • 10110106 on 30/04/2020 - 16:18
      +1

      Yes I just received the email just now with $20 store credit.

      • eriklee on 30/04/2020 - 16:25

        what i can buy with $20 though :(

        and in 10 days….

        • Mechz on 30/04/2020 - 17:23
          -1

          Buy a gift card to use another time.

        • Munki Kundi on 01/05/2020 - 09:36

          Get some daily use stuff like the omo detergent professional liquid/omo detergent powder. I personally like the omo professional detergent liquid

      • eriklee on 30/04/2020 - 16:28

        here's an idea (https://www.youtube.com/watch?v=h-I5C-OtsIE)

        the best part was the pointless karate at the end.

    • brendantay on 30/04/2020 - 16:18
      +1

      Yep just came through about 10 mins ago.
      Kinda bummed stupid being in WA and not being able to click and collect before they figure shit out aha.

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