Am I the last person in Australia to try and redeem velocity points?
is everyone else smashing this web site right now?
im trying to find any old crap to buy
Ordered on the final night before the shutdown. Just got my airpods pro and apple watch delivered. Pretty stoked to be honest!
Received vouchers today ordered on 12 and 13 April.
Hope everyone receives theirs soon.
Thanks for the update, ordered mine on 14 April, so here is hoping!
Received two ipads over this week, ordered the night before they closed the store.
Still waiting on gift cards that were ordered prior.
Ordered literally in the last hour before website shutdown. Received a carribee backpack yesterday.
Did anyone see that redemptions are now open for domestic flights?
Yup saw that, but not really the velocity store yet. Just waiting for that to reopen.
Ordered an iphone 11 on the 16th April, but I never received the confirmation email even though the points were taken. Still haven't received or heard anything about the order yet. Perth based, so maybe that's why its taking so long?
Ordered Bose headphones QC-35(II) on the 20th Apr. Was delivered today by HN (Melbourne CBD).
JB HiFi Gift Card
Order placed - 16th April onwards
Received first one today 19th May
Happy days!
Ordered 16th as well, still waiting :(
Well the postie came past again with another one so hang in there! They are coming!
Did you get an other emails after the first one that basically just said "Thank you for shopping with the Velocity Rewards Store!" immediately after redemption.
Nvm, got a response from them within an hour:
We received your order on 16/04 and our suppliers have processed the order for shipment. Please note that due to high demand for online rewards as well as delays with fulfilment and postal deliveries, there may be delays in the delivery of your online rewards. Your order was shipped on 12/05. Please allow up to 7 working days from this date, for delivery to be received. Thank you for your patience.
@expatOz: … and received all the GCs together yesterday. So yea, they're coming, just have to wait a bit longer.
Got my Dyson Cool fan today (19 May 2020).
Looks like my Dyson Fan also got delivered. Ordered on the night it shutdown
Ordered around 2am on the night before it shutdown, still havent got my iPhone Pro Max yet! Emailed them, more than a week, no reply as yet!
Got a called from them last week, points were deducted but the system is not showing the ordered. Offered to refund the points or they can process the order!
Finally received my Westfield gc today. I redeemed some points for it on the night before it was shut-down. Still have almost 60k points, though:(
Got my second order - the portable beats speaker. Happy it all came through. All ordered on the night of shutdown.
They actually called me up last week, telling me the points were deducted but the order was not processed properly, apologising. Asked me if I wanted to refund the points, or continue with my westfield GC order. I told them I'm happy to wait for the giftcard.
Still waiting on some bed sheets ordered from velocity site a week before redemptions closed - got another call today and said HN didnt have supply for early June (which was their last timing update) and expects stock for October!
They offered to cancel the order and refund points but I was in two minds as Im not sure when velocity points can be redeemed!
They were to pause redemptions for 4 weeks. They're up to 8 weeks and counting: https://experience.velocityfrequentflyer.com/member-support/…
I am happy to get almost all my points in to gift cards. Has been nice to use the cash and benefit from the Time Value of Money.
So, now what to do with 1k+ worth of JB gift cards…
Could sell them for a discount. Or pass them down as heirlooms as there's no expiry date
My final gift voucher has arrived. That's it, now what can I buy from Westfield?
Groceries
If anyone is still checking for this, I noticed today their store is allowing people to redeem for gift cards again.
https://shop.velocityfrequentflyer.com/
So…who is glad they hodl'd their points?
I decided to keep mine- will redeem them for upgrades or partner upgrades (hopefully SIA- if that opens up again)
im not they dumped xmas island
I've still got 225,000 VFF points to use up.
550,000 here! XD
Still waiting on Dyson Fan and Portable Speaker from 21st April…