Moved to Forum: Original Link
Looking for an Ipad Pro and found this, price error but want to give it a try? go ahead
Edit: order at your own risk
Moved to Forum: Original Link
Looking for an Ipad Pro and found this, price error but want to give it a try? go ahead
Edit: order at your own risk
It's about time Vodafone was good for something
Back in stock for $ 67.75/month - 36 months. :)
it was never OOS on their website
Yea, I know.
It was a bitter post, I missed out on bargain of the year again. haha.
lol, ok
anyone also used the 100% cashback from shopback?
I'd be pretty happy to pay $15 without the cashback if the transaction actually gets through !
If it's 100% cashback, then wouldn't it matter how much you pay if you get it all back anyway?
Think the cashback is just on the first months payment of your plan.
Seems like I miss out 2000 dollars
$4000 as you should have made 2 orders lol
I ordered at 5:20am and received an email saying it was pending credit check but that the $15 total cost as the iPad was included.
Will wait and see how it goes but think they won’t honour it. Fingers crossed tho
i ordered at 6.45am this morning and still saying processing your application. order details is tablet total min cost $0.00 over 12 months and plan $15 month to month red plan. Total cost $15.
Still not receive any further email for this order
Ordered around the same time as you buddy. So far I've recieved the emails in regards to the Tracking post and that's it. Am a vodafone customer
Keep us updated, I'm not a Vodafone customer and still waiting for the credit check like others here.
I don't want to disappoint everyone here, but I personally experienced the similar situation 15 days ago. Result :Not honour the product due to price error!Ordered iPhone SX Max 512GB, total price: $1116 + $40 month to month plan, got email of pending on credit check, once system was back, would delivery in 1-2 business days (got screenprint to prove). I called two days later, staff told that due to current situation, order process is slow. No update after four days still, I made call again, I was told the product is end of product life, cannot process the order! I guess they realize it is price error, not making profit on that iPhone, Vodafone decides not to honour it. Lodged complaint immediately, a staff talked impolitely that "you have to re-order another product", I request a supervisor callback which he promised to do so, but never call back! Very disappointed! Not sure Consumer affairs will accept the claim or not.
Well I am definitely assure you this iPad is at the beginning of the product life… but anyway see how we go!
Can anyone send me a screenshot of the iPad saying “free”? I have a screenshot after this of my order-id and total cost per month $15.
I’m just trying to line my ducks up when they call to verify my details.
This was my email
I don’t expect it to be filled because I’m awaiting a credit check by which time they’ll correct it
But I am curious to see how they approach it
————
Here's a summary of your order.
Order details
Tablet
12.9 inch iPad Pro Included
Space Grey
12 months
Total min. cost $0.00 over 12 months
Plan
$15 Month to Month Red Data Plan
$15
/month
Month to month
It's the first time I regret switching to Boost…
wonder if anyone got it already..?
Can’t get through to Vodafone, I assume that not completing the ID check will result in my order being cancelled? Unfortunately the email I received shows $142/month for the iPad.
I imagine you’d probably want it cancelled then? Unless you’re happy with that price… if not I think my credit check email said I had 72 hours to do it otherwise it would be cancelled
What time did you place the order?
Placed the order just after 7am. All the screens showed no cost for the iPad but the email I received showed a $142 cost. I haven’t answered their request for ID check so I assume they will cancel the order.
I’ve had no contact since the email advising they were running a credit check - will wait and see what they say.
All my screenshots say $0, $15pm
Same here……
Same here. Guess could only wait.
Same
Called the customer care after waiting 40 mins.. they said it is all fine and just due to COVID-19 it’s slow processing at the moment.. asked to wait for another 24 hours and call back if there are no updates..
Are you a current customer?
Nope!
Same here. Called today afternoon and the guy who answered said that it's just been referred to the credit team for approval and there is a bit of backlog. Should know the status in the next 24 hours.
I had a dollar taken from my account at the time. I guess that is normal.
Yes I did too
That is just card authorisation off your credit card. So that's normal.
Anyone getting a delivery today? Would love to know what their account shows as payment once their device is activated.
Yes am curious too. Yes some are getting delivery today
Has anyone's order progressed since they did the credit check via the link they sent through text?
Mine still says "We need more information to complete your order. Please call customer care on 1300 650 410" when I checked this morning.
IPAD PRO 2020 12.9 256GB GREY
Blank Triple Punch SIM
We're waiting for more stock.
Anyone showing same result as mine?
Yes
yep, same for me.
I think its for exisiting customers whose credit check has already been approved, this is the last stage.
Have you tried calling them stock arrival?
@georgev: nope, someone suggested in the comments that it will take 1-2 weeks so I will just play a waiting game here. It is not unusual with VF, I had to wait for a newly released iPhone as well.
My order tracking shows:
"We need more information to complete your order. Please call customer care on 1300 650 410"
Should I call or just wait a bit longer?
You will definitely need to call to progress
hmm, seems cant get through to anyone :/
Others above with this status have called to be advised it is being held for the credit check to complete.. it which case you do not need to call but wait.
No need to call. Most people wouldn't even know to go to the tracking website. The email doesn't provide any link to tracking so your average shopper wouldn't have a clue.
@Xishnik: What to do in such case as the status says "We need more information to complete your order. Please call customer care on 1300 650 410"
If you call, most likely they will require you to cancel the order because of the price error or you can accept a normal price to proceed with the order.
Grats, what did the paperwork say?
15 a month plan, 0 for device
Well done mate!
Mine is still in backorder. But this gives me a bit of hope…
woah! not doubting or anything, but can you take a picture or screenshot and blur out the private info? I'm holding out hope since my confirmation email says $0 for device too but I'm not an existing (am previous) Vodafone customer and device is on backorder
@Mr RS: This is the OzB you talking about. Some people are skeptical like some other post regarding the S10 recently. But anyway, good on you mate, I am still waiting for my credit check. Hopefully I'll get mine.
So many doubters here…
When some thing is so good to be true (like this deal) and everyone is waiting for the outcome of their own order I think its quite natural if someone wants to see some sort of confirmation just so that they can see some hope with their orders too… Its really up to you whether you should or shouldn't…
BTW, have you considered +1 the OP for the deal?
Congrats! (mine still stuck in verification hell)
Are you an existing Vodafone customer?
Yes
Congrats!(Only existing customer can enjoy this offer)
That’s insane. Lucky fella
Are you going to cancel the plan now or just stay quiet and hope they don’t issue an amended cost?
Good on you .
Read about 3 comments up?!
Ha edited
prolific troll. Just look at some of his comments under his profile for other posts. you get the idea. Loves to be the first to say he received points/items etc etc with no evidence. sad life
prolific troll.
Amazing how low few people can be. Mod should be able to do something re his misleading posts?
PS. Just reported this low life for my own peace of mind
Wow great work in getting it! That’s a steal.
I’m still hopeful the credit check will be processed and us new to Vodafone OzB’s will get it too…
Another day and still no response or email from Vodafone to see if the credit check went through okay. I wonder if I should call or tweet my order number to them to check up on the progress?
I have a bad feeling that they might have intentionally held up all the orders until they notify everyone of the price error and ask if they are interested with the correct pricing (may be somewhat discounted from the original plan?).
I truly hope that I am wrong though..
Sorry Vodafone OZB don’t accept refund or exchange for change of mind
Same. Was hoping it's just them taking a while to go through the backlogged of orders with maybe reduced staff. I kinda don't want to spook them by offering my order number and have them suggest that I should pay the full amount or cancel my order.
Would be interesting to see if Mr Jeep would come through with some proof that he's gotten his iPad Pro on $15/mth and $0 device…
Lol he intentionally typed the “ sent from my new iPad” usually that’s only from emails but he obviously thought it was fun to type it up himself
Guess Mr Jeep is shopping around for an iPad now so that he can take a photo a show it to us as proof. Lol
yeah maybe.. am sure at least 1000 orders have been approved and pending shipping
Called Vodafone this morning to get an update. Agent advised that there was glitch in the system and it as a price error. They haven't cancelled the orders, but someone from Vodafone will contact(Email or phone) everyone who has ordered in the next 3 business days. He doesn't know what they are going to do, just that he has received communication that someone will contact us in 3 business days.
Guess i am just going to wait and see.
oh no. looks like someone dob in who missed the offer
Too good to be true
Definitely. There was over 1000 clicks and those are $2000 each. The contract is also month to month. Simple maths puts it at $2million. The contract can be cancelled after first month. It’s great to dream and I sincerely hope we get it but to those who took screenshots and threatened to use that against VHA…that’s just ludicrous.
Yes that sounds logical but to get no response or even despite chasing up the order and given no definite answer, people assumed there is no issue with the order. If Vodafone jump straight into it, as in first day of the working week, (Monday), and rectify/ clarify this, then this should close out any doubt. At this stage, Vodafone has failed to communicate back in timely manner.
@cloudie9: These are also unprecedented times with the impact from the virus. Normal time frames aren't the best benchmark right now
Normal time frames aren't the best benchmark right now
Absolutely agree, their call centre in India is closed due to lockdown there so they are pretty much relying on their small team based in Aus.
Exactly, I did the same math and hoping they will either do not (will not) reply as the status waiting for more information which is pending from our end and not from Vodafone.
When we check the status with customer service getting either response like 3 more days needed or asking for proceeding the order with corrected bill amount.
Apparently there were 40 orders that went through. I am waiting to hear back about what they are going to do!!
Can you care to expand please? Thanks
The agent I talked to yesterday said yes it was a mistake, but they might be able to do something for the 40 orders that were made. My order had the “no extra cost” on the website but the confirmation email came through saying $172.41 per month.
Thanks @archekins
my confirmation email showing $15. so any chance of getting Ipad?
Did you cancel your order seeing you have to pay the full amount? And what time did you order on Friday night/Saturday morning?
There were surely way more than 40 orders made?
Interesting. I failed the credit check, but they placed a $1 pre authorisation on my card ?
I have two $1 authorisation pending on my card …one from VHA Milsons point and another from Vodafone Australia North Sydney….
My pre auth has disappeared but no word on my credit check.
Don’t know what that means…
same
Such a great benefit as a vodafone existing user.