Need Help! No Audio When Play Truehd Atmos on Nvidia Shield TV

Hi
I am facing the issue with Nvidia shield tv 2017. There is no audio when play Truehd Dolby atmos HEVC Hdr10 videos. It work well with DTS-HD.

Audio info on onkyo is :
Dolby atmos/TrueHD in
48khz
Dolby atmos 5.1.2 out

My setup is
Nvidia shield tv - onkyo tx nr575e - Hisense p7(arc)
Players tried:
Plex, Kodi, VLC with passthrough.

Trubleshooting so far :
Reset shield tv and avr.
Tried 4 different HDMI cables.
Tried pure mode.

Nvidia shield tv and onkyo tx nr575e both support truehd Dolby atmos.

If someone please help me to fix this.

TIA

Comments

  • Does it have a license to play it? Maybe try a different app that may have the license to decode it.

  • It might be the ARC connection. Is it possible to disconnect the TV and check if TrueHD audio plays out of the Onkyo?

    • I tried didn't make any difference. Even i tried with cec function off no success.

Login or Join to leave a comment