Please help to get contact with Professional Carpet Steam Cleaning.

LTina2011 on 09/09/2011 - 07:03
Last edited 09/12/2011 - 06:16 by 1 other user

I've bought a voucher from ouffer.com from allstarcapert to clean the house for $59

I'm having difficult time when try to contact allstarcapert them to booking appointment, any time I called they asked to leave message on the answering machine and they didn't call back!I also wrote to [email protected] as well and no one reply back!
Could anyone please let me know what I suppose to do please.

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closed Comments

  • c64 on 09/09/2011 - 08:53

    they are probably overwhelmed. ask for your money back from ouffer

    • Tina2011 on 09/09/2011 - 09:40

      Hi mattgal,

      How do I ask for my money back please? I wrote to ouffer but got no reply I don't know any phone numbet that I can contact, could you plaese help?

      Cheers.

  • neil on 09/09/2011 - 10:45

    Try [email protected]

    or contact them on their Facebook page.

    Make sure your SPAM filter isn't blocking the emails.

  • Tina2011 on 09/09/2011 - 11:01

    thank you Neil, I'll try.

  • Grandslam on 09/09/2011 - 14:39
    +2

    I think Choice Magazine wrote an article recently which suggested that this situation is happening more and more frequently.

  • jennkei on 12/09/2011 - 01:44
    +1

    For a moment I thought it was the same one I've been having trouble with, but turns out mine is Weston Sparkles (OurDeal). Called a few times to try to make an appointment and was told they would get back to me…in 10 working days. What??

    Hope you get a refund! :/

    • xotic on 08/12/2011 - 14:12

      You may be interested to know that Weston Sparkles has been liquidated on 7th Nov and their phone numbers and website have been taken down. You would need to contact OurDeal to request for a refund.

  • joannatan on 09/12/2011 - 02:09

    for anyone that not able to get the service from this groupon, please contact your credit card company and filled charge back to the merchant, rather than you waste your time in here.

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