Ok, I know I'm taking my life in my hands but I'm going to India in two weeks. Wanted to travel at a decent hour on a full service airline, so had to go with Singapore Air. I can't sleep on a plane so I looked carefully for flight times that would not have me flying overnight. I chose my flights based on the advertised times, and paid extra to fly SIA during the daytime.
Well, they have just changed my booking so I now fly home out of Singapore at midnight and into Perth at 5am. This not only means my lay-over in Singapore is about five hours longer, I am now stuck doing the exact thing I didn't want to do and it will stuff my up for that day - meaning an extra day of leave. I could have chosen overnight flights on another carrier for less cost but didn't. And of course the airline's terms and conditions basically say you have to bend over and take it.
It is outrageous that Australia does not have a bill of rights for airline customers like Europe. We are getting screwed. I have contacted Singapore Air but am not holding my breath (coronavirus joke). Oh, and I booked through Fly365 so am not expecting any support on that front.
Does anyone have any great ideas?
I totally agree with the fact the Aussie airline traveler gets screwed, vis-a-vis our European and USA counterparts when it comes to compensation for cancelled/ delay flights.