Long story short, my cousin runs a small reataurant business. One of the new suppliers is refusing to provide a tax invoice after he made a payment to them, instead only providing a bill summary inclusive of GST but with clearly written words "THIS IS NOT A TAX INVOICE". When he asked again for the tax invoice, the response was "get your tax lawyer to provide a written explanation why it is needed".
Apart from needing the invoice to claim back GST, he obviously needs it for tax deduction as well.
This is apparently an important supplier, one that he cannot afford to piss off. What should he do? And why are they refusing to issue a tax invoice?
ATO
PS. If your cousin cannot afford to lose this supplier, your cousin doesn't own the business. This company does.