Hi,
So I recently found this to be a common problem when trying to verify something (such as Prepaid Mobile, and Bank) that requires a Driver Licence and you have a middle name. I don't have a middle name (Xe Ze) and every single verification I do with my drivers licence works flawlessly.
However, my aunt, my girlfriend, my mum have middle names and I can never get their drivers licence verification to work. I was wondering if anyone have a solution to this. This is what I've tried so far:
Name - Ze Ye Xe Ve
1. FN: Ze | MN: Ye Xe | LN: Ve - FAILED
2. FN: Ze Ye Xe | LN: Ve - FAILED
3. FN: Ze Ye | MN: Xe | LN: Ve - FAILED
Any ideas?
I've got locked after trying 3 times trying to activate a sim. Getting annoyed with this problem so I thought I would ask.
(P.S Those names are real :))
Likely an issue with groupings.
Maybe go to a Service NSW centre and just ask if they grouped the First Name, Middle Name and Last Name correctly into the system.