I recently applied for St George credit card where they required income verification documents. They refused to accept screenshots of transactions and requested for bank statement instead however how they were not available until end of month. In a period of 3 weeks, I note that they have completed credit check 3 times resulting in 3 enquiries on my report.
When I enquired, they stated they are making sure I don’t have change in circumstances while they are waiting for documents.
This is quite frustrating. Is this a recent thing because I had never experienced this issue in previous credit card applications (last applied more than a year ago)?
Have had previous credit cards with St George and it seems they are getting stricter with their checks. Applied with my payslips and all other criteria and they still required secondary bank slips etc.
Questioned them when they called me why the requirement for additional information and they couldn't give a straight up response.
TBH it's a bit pedantic.