Moved to Forum: Original Link
I bought a lemon tree from them that never produced any lemons. Surely it can't be a "perfect plant"?
All of Bunnings’ plants are guaranteed for 12 months, and you can return them if they die or you’re not happy with them, as long as you have the receipt.
The policy only applies for plants and not seedlings.
Mod: Deal posting guidelines: Refund policies or satisfaction guarantees. Moved to forums.
No but you bought a lemon.
I was ready to make this joke but you beat me to it!
Don't be sour.
@holdenmg: When Bunnings gives you lemons, don't make lemonade. Make Bunnings take the lemons back! Get Mad! I don't want your damn lemons! What am I supposed to do with these?
Demand to see Bunnings' manager! Make Bunnings rue the day it thought it could give dealbot lemons! Do you know who I am? I'm the man who's going to burn your Warehouse down! With the lemons! I'm going to get my engineers to invent a combustible lemon that burns your Warehouse down!
A lemon tree that turned into a lemon. So it was fruiting after all.
If life gives you lemons,
Get a refund
Thanks for the life lesson Bunnings.
When life doesn't give you lemons, claim warranty at Bunnings?
The new OzB policy.
That is very Bold Offer from Bunnies
Are they matching this Bunnings offer?
I thought they were only an NRL team
lol
I thought they were only an NRL team
Only because their fans cried until they brought them back.
Sad story Dealbot. I think you were sold a lemon!
Can vouch. Have used this before a number of times. No questions asked . I now take a photocopy of my receipt just for this. Unfortunately sometimes plants just die no matter how good you treat them.
So, did you have to dig up the dead plant and plonk it in the counter to show your dead plant? Or just take a photo or some other way?
If you planted the lemon tree… U have to dig it out?
Clive Palmer can dig it for ya.
If it dies you'll probably be removing it anyway?
touche
why are people just discovering this ? It's been going on for 9 years +
because we all cant know everything Mr Toblerone21.
Ozbargain equivalent of a slow news day maybe?
This is not new. Bunnings have offered this for a long time.
Is it for any reason as long as its dead? Ie. failed to water, cant take care, or snapped it by accident
All 3
First he failed to water it, thus not taking care of it, then snapped it by accident
Probably not snapped. Claim that under your home/content insurance
Thanks Op, good timing , just bought 6 plants yesterday worth around $90 from Bunnings after having bad experience buying few plants from local Nurseries and all of them died only after few months with proper caring ( well as far as an amateur goes )
Wouldn't bother with local nursieries tbh. Maple is $200 at bunners and $500 at local nursery! Same freaking labels so that means came from same supplier!!! Happy to pay a little extra but that is going too far.
Maybe so for exotic/garden varieties but that’s not true for the whole industry, especially when dealing with indigenous species. I used to work for a nursery and we grew every single plant we sold.
Bunnings is far from cheap for most plants, either are little retail nurseries for that matter. Large scale production nurseries that sell to the public will generally get you much better prices, but if you want someone to hold your hand through the purchase, then the former is probably the option for you.
Good to know, thnx op :)
going for years. I am planting my whole garden with bunners plants. Only had to return about 10 so far out of 100s. Love it.
What about turf? Grass is a plant, they sell from 0.5m2 to 100m2+
Not sure about returning 50m2 of dead grass to the store though!
Just one more note , I noticed a comment at the bottom
Of article there “ Only the expert/manager can make those decisions.”, … well, hopefully they are not As tight Arse like officeworks’ price match policy !!
Bunnings tends to be much easier with price match n returns from my experience. If you happen to run into a PITA then just go to another store or come back at a later time.
Good advice
True, I had an item unused but package opened and somewhat damaged - though I'd bought 2 identical items and was happy to repackage into the perfect condition box. They rejected it based on the box.
I went to another store 5 minutes away and they didn't care about the box, refunded straight away.
You dont even need the receipt. Bought a dwarf peach a few years ago, threw away the receipt, plant died in a few months, went back to grab another one but talked to a team member about if I have done anything wrong. I was given some advice and also told to bring back the dead one for a free exchange with my ID. Pretty easy n pleasantly surprised!
For the Perfect Plant Promise to apply, please keep your receipt. Sounds like your plant was replaced under ‘customer satisfaction’ reasons. It is incredibly hard to tell certain dead plants from others without a pot, barcode or receipt.
I take them before they completely die!!!
So I can save money by not watering it, then just get a fresh one everytime it dies?
Great for roses maybe ?!!
how do you prove that the plant died? Esp if you planted it in a bigger heavy pot or on the ground.
You have to take it in. I presume they just check for a pulse.
Do Bunnings cop the hit? Or pass it down to the supplier? Big difference on my conscious
https://www.bunnings.com.au/returns
Perfect plant promise
All our plants (except seedlings) are guaranteed for 12 months. If you’re not 100% happy, return your plant (with receipt or tax invoice) and we’ll refund it.
Awesome OP thanks for posting. Didn’t know this. I buy lots of plants from Bunnings. Usually when they are on clearance and about to die. Most of them make it though.
Please don’t.
Purchased a Lemon and and Lime tree few years back, the way prices on them are headed, great financial decision.
That is potentially up for abuse.
You will have idiots taking it too far.
I had acidic loving plans, I didn't know and put Dynamic Lyfter which is alkaline as hell, it would be unfair for me to claim off Bunnings.
I bought some Carnivorous plants and I gave them filtered water and they all died. They need de-mineralised water. I would not go back to Bunnings for that but others may.
I heard of people returning what appeared to be sticks to claim the Bunnings refund - as told to me by their staff when I was worried about my dying plant.
I'd speculate that Bunnings absorbs the cost (or claims under their insurance) and provides this service to kill off the competition - I would've thought that they're big enough to do so. All they need do is outlast other nurseries to grab a larger garden/plant market.
My 2 brown thumbs would send them into bankruptcy
A little birdie told me not many people return dead plants in the big scheme of things they just absorb the cost.
Damn it.
My plants do not seem to die and produce a lot of fruit.
I cannot make use of this deal :(
420 y0?
Would they accept said plant if it smells suspiciously of wee? My toddler has been using it as target practice :(
Future fire fighter!!!
He wants to be a potato farmer on Mars. His mother is not impressed but then he toilet-trained himself since he was 2 thanks to those bunnings plant. So, she can't complain too much either.
Do you have a spacesuit for him to practice peeing on Mars?
@RSmith: No but he doesn't let that bother him.He wears his spiderman onesie, wellies and bike helmet.
hes helping it grow big and strong
You planted a lemon tree and are frustrated it hasn't fruited within the first 12 months of planing it?
Can take 3 years.
Flowers I bought last year all died within a week, will this be part of Free Replacement?
does this offer extend to poinsettias and orchids that we buy during Christmas time? One year we did have the pointsettia live after 12 months, another time it didn't.
how about one season plants?
If you live in Queensland, be the first to claim under the new lemon law!
Did this a few months ago on a lemon tree. A bit painful with the "expert" trying to poke holes in my maintenance but relented in the end.
Will buy all of my plants from bunnings from now on. r/hailcorporate
Its a policy not many people know of and Bunnings is happy to offer it because the cost price of most plants are seriously tiny.
Most employees will replace dead plants or trees no questions asked as long as you have a receipt because at the end of the day if someones bothered enough to dig up and return a tree its probably for a good reason.
Great to know. Thanks.
Damn it. One of my plant died from over watering. Can I just dig up a small dead plant from a garden and get it replaced?
Question : Who's got two non-green thumbs and is getting new orquideas every 6 months :)
Answer : Me; it's me.
All Bunnings lemon trees are grafted… U sure u bought a lemon tree?