So I received this TechFast PC today after waiting a while but it’s not starting up, the only thing that powers up is the tiny case rbg, fan, and cpu fan. The monitor and USB ports seem to be dead.
I’ll take better images if needed but I’m trying to troubleshoot this as I don’t want to wait another x amount of weeks after waiting long already to receive it
Edit: Resolved after numerous troubleshooting.
Try connecting the monitor directly to motherboard (HDMI) port instead of GPU for now. Might need a GPU driver update.
Also, get a better CPU fan.
remove the video card, & use mainboard graphics. reseat RAM & mainboard power including cpu power
Okay I’ll give it a shot, so even if right now the USB ports have no power and I can’t use a keyboard I can still reset the components ?
yes, it's worth a try.
@grumps: Removed the graphics card and got an old HDMI monitor verified it’s working with my laptop, but I don’t think this system has integrated graphics, peripherals are online now though mhmm…
So when I take the GFX card out the USB power and everything works but once I put the card in everything seems dead even the fans on the card aren’t spinning.
It seems like the power supply is not powerful enough to power everything in the pc including the video card from what you are saying.
Which config did you buy? I can see it's Ryzen, not all of the Ryzen CPUs have onboard graphics capabilities which means attempting motherboard graphics won't be helpful.
A techfast system I overlooked for a friend had a dislodged graphics card (would not boot) and wires that stopped the gpu fan from spinning. It was a very poor build job. I suggest you look over everything carefully and if you're not super knowledgeable then get someone who is to take a look. Or do the Ozbargain thing and post here for help from strangers that may or may not care enough to get all the details right.
It’s a Ryzen 3600 with GTX 1660 I just got it to boot once but then went to close it up and it’s back to not booting.
It's really difficult to troubleshoot off a blurry pic. Which motherboard did you get? It should have some diagnostics LEDs that will tell you where the POST process stumbled. Check if the RAM is being seated properly, might have gotten loose in transit.
Edit: Read your comments above. In that case see if the power cables are properly routed to the GFX card. Also possible the PSU isn't up to task?
B45M2 I’m not sure what I did but I got it to boot once but now it’s back to nothing again. No power to USB or GFX
Check the RAM, take it out and slot it back again ensuring that it clicks on both sides.
All else fails maybe hook up a different PSU.
Check all connections, remove CMOS battery, remove ram and try to boot. Disconnect HDD as well.
Thanks for the advice everyone, I think I've solved it. Issue was connecting via display port to the PC but once I swapped over to HDMI everything seems to be running fine but it could also be all the other trouble shooting i've done… I'll try update all drivers and try plug in the display port again, could the PSI be an issue?
The PSU is probably only an issue if it's faulty. Which it doesn't seem to be if you've got it working now. People who said the PSU doesn't have enough power are more than likely wrong unless techfast has provided a vastly different PSU to what they say they would.
Also don't forget to turn your monitor settings up to 144Hz to take advantage of your gaming monitor. The default will be 60Hz.
Take better images in higher res.