AusNet is not agreeing to switch energy based on consumption

Hello
We Recently installed solar panel for our Home .But AusNet is forcing to change to a time-of-use tariff regardless of our personal preference. Any idea what can be done for a this ?

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Comments

  • By adding solar panels you limit your electricity plan choice. But you would know this from your research before the solar panel instalation.

  • I was not aware that part..people whom I spoke was living in Werribee area.for them there is no issue .their provider agree for consumption basis.

  • is forcing to change to a time-of-use tariff regardless of our personal preference

    Your personal preference was to install solar, solar requires you are on a TOU plan.

    Been like this for decades. I was an early solar installer and when solar was installed, they came out and installed a smart meter for TOU rates etc. This meter was then replaced during the smart meter rollout for area. Why? Who knows.

    • Typical. Because someone makes a better cut by replacing it with newer superior (sometimes backward) technology.

      TOU isn't a big problem because during the day when it is most expensive the solar offsets your usage. It is that 5pm - 10pm time when the sun goes down and you have to pay peak rates.

      • TOU isn't a big problem because during the day when it is most expensive the solar offsets your usage. It is that 5pm - 10pm time when the sun goes down and you have to pay peak rates.

        Agreed, but on the flip side, after 10pm till the morning and all day sat/sun, the power is cheaper than what it would have been on the old single tariff rates.

        So its swings and roundabouts moving to TOU.

        For me, I pay mostly nothing for power during the day, but yes on the edges of peak times I pay peak prices, but then I gain again when I run things like the dishwasher in the middle of the night on the cheaper power, or do do my washing/drying on the weekend, rather than during the day.

        Oh and feed in tariffs too is also nice.

        • What feed in are you on if you don't mind telling?

          Victoria it is like 12c.

          Yes I agree on off peak. Pity batteries are so expensive. Would be nice to be able to store for the peak or the recharge at night and discharge when there are extreme peaks. But the government wants to keep their tight centralised control system (another debate).

          • @netjock: No PFIT here, so yes 12c for feed in. My point was I'm normally exporting during the day once the sun comes up and that is after powering the house load. Making my daytime power usage mostly free*, with a small export, yesterday I made 28kw, exported 15kw, so 'made' $1.80. I won't retire early, but covers my daily service charges and a couple of kwh in the later peak period as the sun goes down.

            I normally use the washing machine and dishwasher during the day these days now, as I know I have 'free*' power.

            • Free isn't really free, as I could have gotten 12c/kwh for it. But in the sense of it, I'm not paying for it.
    • I'm pretty sure that having solar only requires that the retailer is billed from the network on a TOU basis.
      How the retailer recovers the charge from the customer (TOU or consumption) is not mandated, as retail charges are not regulated. But in reality, most retailers just pass on the same charging structure they are charged by the network (plus a margin).

  • I'm on solar in Queensland with Energy Australia and am not on TOU.

  • I think i will have a chat with ombudsman

    • OP please let me know how you go, Ii'm in the same boat with you. According to Ausnet's website it's apparently the responsibility of the solar installer to inform you/us of this before installation. Obviously yours and mine failed to do so.

      Apparently United Energy allows for single phase tariffs (might not be the correct term) for people with solar installed.

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