I used to Shake and Win quite a bit but gave up quite a while ago due to the dirty looks and constantly broken ice cream and coffee machines.
"Do you want anything else?"
"Mnaah, not hungry. Bye!"
I normally used to get hot chocolate and it tasted like cocoa powder in hot water so I thought no big loss.
Today I was at Hungry Jacks Bondi Beach and thought what the heck and claimed a hot chocolate. Surprisingly it was a normal, palatable hot chocolate using hot milk! I heard they were trialling barista style coffee since October so maybe it's standard now?
So of any of you have been foregoing your free hot drinks, try again. Just wish they did chai lattes like McDonald's.
Coles Express and 7/11 has pretty much killed any other take away coffee for me.