I have a Kogan modem that was sent when I signed up with them for my NBN HFC plan. If I switch over to another provider, such as Superloop, can I still use the Kogan modem? Or would I have to buy a new modem?
Use Kogan nbn Modem with Another Provider
Adoses on 02/01/2020 - 07:02
Last edited 02/01/2020 - 12:32 by 1 other user
Last edited 02/01/2020 - 12:32 by 1 other user
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I'd like to buy a new one, but would need a house decision so I'm not really bothered for that.
I went from a nighthawk to my carriers modem. I will never again buy a netgear product.
Their support when the piece of shit died was awful. I had the D7000 replaced twice and it still died
Should work. Superloop uses DHCP so configuration is easy. Just make sure the Kogan isn't locked in some way.
You can use what ever you like on Superloop so just get something good in the first place. Not sure if the Kogan is in that category though.
Its not good tbh, but its serviceable especially since most of us use ethernet.
Pretty sure the Kogan modem isn't locked or restricted in any way unlike Telsta modems. So you should be ok.
Telstra modems aren't locked either.
(exception being the VoIP which is hardware locked to Telstra's SIP)Telstra modems aren't locked either.
As above, they are restricted heavily on what they can/can't do. You can't change the DNS at all, and if you need to do any type of login, they is also locked to Telstra only. They also phone home all time, and the VOIP is LOCKED to Telstra only and can't be reconfigured.
@alvian: Yes they can be hacked and improved for sure. But these are things most people have no idea on how to do.
If you're asking this question like the OP is, then hacking the modem is outside your scope of skills. Just take the 'free' ISP supplied modem and move on.
I switched from Kogan to Tangerine and can't connect to Tangerine with the Kogan modem.
Definitely tried several times to no avail.
EDIT - your comment inspired me to try again, and for some reason it is working now!
Glad to hear it. It also gives OP confidence that the Kogan modem can be used with another RSP.
Keep the modem as a spare. It will be useful for future diagnostics purposes.
@alvian: Thanks! I'm actually switching it back to my main router. I've been using a $27 D-Link router which has worked ok, but the Kogan router is definitely better. Sadly Tangerine don't list the TP Link Archer VR500V (the Kogan router) on their list of compatible BYO modems.
Tangerine don't list the TP Link Archer VR500V (the Kogan router) on their list of compatible BYO modems
The list of "compatible" modems is meaningless. It is there so that Tangerine Tech Support have an excuse to not provide help. The VR500V is in fact a modem registered with nbn.
But Whirlpool users have also reported problem with badly written firmware leading to connection trouble. When you don't get VDSL Sync you can forget about RSPs and configurations.
Kogan Internet Modem looks to be a TP-Link product, so it should work with other RSPs provided Kogan has not locked the modem with custom firmware.
Both Superloop and Kogan use IPoE, DHCP, no VLAN, so theoretically no need to change any modem setting.
Thank you, thats good to hear. Would you happen to know how fast I can change providers with HFC internet?
I don't know. On FTTN I have seen churning as fast as 15 minutes to as slow as 2 weeks or more. I would have thought that once you are physically connected to the nbn, churning would be easy and fast like porting mobile numbers. But in the real world it is not the case at all as RSPs find new ways to stuff up.
Just today, I switched my NBN from Kogan to Superloop (FTTC not HFC) and Kogan router works fine (didn't even need to reboot it). I don't know why some people don't like the Kogan router (it's free after all). It has locked up occasionally, but a power cycle gets it working again.
It has locked up occasionally
You have answered your own question. Quality hardware don't lock up.
I didn't say it was quality. I just don't see the need to pay for quality when the free one is only a minor inconvenience.
For HFC NBN you basically keep any modem that was previously used for the same service to use again. The only issue is home phone calls will probably not work. Most people these days don't even have one anyway. It's only the router capabilities that are needed for the modem with NBN, as the box in the house acts a modem. You only need something to deliver wifi.
I'd buy a new one anyway. I've always found the ones provided by the ISP are never any good. Had massive issues with iinet's modem. Bought a nighthawk and has been 1000 times better.