Bose QC35 II Firmware Issues - ANC

lazybones1987 on 24/12/2019 - 15:19

Hi,
I've been thinking about purchasing the Bose QC35 II as it seems to be Ozbargain's favourite child. I did come across a few comments regarding how the latest firmware has significantly degraded the ANC capabilities. A quick google search lead me to the following thread which is over 200 pages long and reading through the comments, it doesn't seem like Bose is any closer to fixing the problem.

https://community.bose.com/t5/Around-On-Ear-Headphones/Bose-…

To those who have purchased this, are you experiencing any issues with the latest FW. Is it bad enough that ANC is totally unusable?

I would have gone for Ozbargain's other love child, the Sony XM3 if only the microphone quality wasn't terrible.

Electrical & Electronics Bose Headphones

Comments

  • PullString on 24/12/2019 - 16:39

    Weird. Is the firmware downgradeable?

    • lazybones1987 on 24/12/2019 - 16:47

      No. Not with the latest FW, you can no longer downgrade.

  • dizzle on 24/12/2019 - 18:35

    Always upgrade my firmware to the latest, no issues here

  • Fusakin on 24/12/2019 - 18:37

    I just rolled back onto 3.1.8 from 4.5.2 (latest FW) using the instructions from this link.

    • lazybones1987 on 24/12/2019 - 22:05

      When did you perform the rollback? Based on this thread in Reddit, the downgrade process has been patched by Bose.

      https://www.reddit.com/r/bose/comments/ch6kxl/how_to_downgra…

      • Fusakin on 24/12/2019 - 22:40

        Today - you need to use the modded Bose Updater.

      • lostn on 25/12/2019 - 23:22

        So someone found a solution to the problem and Bose killed that solution? In addition to not solving the problem themselves after half a year. Shameless.

  • b_sean on 25/12/2019 - 07:17

    I updated firmware on mine and have no impact on noise cancellation.

  • lostn on 25/12/2019 - 23:21

    Your options:

    A) Pony up for the 700 (and hope they don't screw these at some point in the future like they did the QC35 II)
    B) Wait for Bose to fix the problem (and hope that they actually will)
    C) Wait for XM4 (and hope Sony improves whatever issues you have with XM3)

    Not great options. But in your shoes, I would probably be leaning towards A.

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