Hi
I am very disappointed with them. I purchased the vouchers after reading the reviews below, but unfortunately I did not receive the same services nor great food they had.
1. We were served ok in the beginning to our table.
2. We sorta waited awhile and thought they will come over and ask us which meal we want to have from the vouchers, after 15 - 20mins we decided to ask one of the waiters to come over and start making the orders as we started to feel hungry. The waiter pretty much ignored us and we have to wave again to make it even more obviously to him that we need to speak to him. He came over and said he will need to get someone else to serve us, so I guess it is one of the restaurants where you get served by a particular staff.
3. After the food came, we were surprised with the portion of it but I guess we can't really blame as we are using vouchers?
4. Our vouchers contains rip eye streak and another one which I can't remember anymore. They came together and the waiter did not tell us which is which and the size and everything else on the dish look exactly the same. To us we think the 4 dishes are the same. We then query about it and the waiter didn't even look and pointed out which 2 are rip eye and the other 2 are something else, but come one, it looked exactly the same? even the size of the steaks? one was meant to be 400g and the other one is 200g?
4. The other 2 had chicken for the mains, the chicken were uncooked, we asked the waiter about it and it shows clearly the mean is RED? he said to us it is normal and it has been slowly cooked for over 12hrs, it is cooked but its still show the red-ish bit? We said to them we feel uncomfortable about it being it still red? the manager came over and said you guys can google it then you will be able to see that by cooking this method the chicken still show red? he was so rude!!
I guess as a restaurant having agreed to do a cheap deal promotion should at least maintain their own professional services? I always thought that these restaurant is actually letting people to try out their restaurant? some sort of advertising? getting more customers? but i guess they don't have the intention to do so and is looking to close down their business instead!
We have 7 in total to dine at the restaurant, so 1 of us actually purchased a normal meal there and we still received this kind of services. If I can give a ZERO I would to be honest!
I am extremely not happy with their services and do not think this is what I paid for to get in our trip to Melbourne.
I bought 1 voucher from spreets and 2 from dinetoday.com.au
I have e-mail them but have not received anything from them so far!!
I know spreets checks this forum but anyone know about dinetoday.com.au?
The links are
http://spreets.com.au/deal/Melbourne/restaurants-and-bars/25…
So issues are:
-bad service
-uncooked chicken
-Smaller then usual meals for Scoopons
Was the chicken red or pink? Raw chicken is pink and goes to white/grey when cooked. If it is red then I suspect what they are saying is true. I can't say I've seen it for charcoal chicken but Indian chicken tikka/tandoori is usually red. What was the method the manager said it was?
Could you compare the size with what other patrons have received?
Is this the original deal? http://www.scoopon.com.au/deals/1187/just-59-95-for-three-si…