EB Games Return Policy

Hello, there was once when I wanted to buy a Deluxe game and was told I can’t return due to DLC. Then this morning, I went to pick up a pre-order for Star Wars. He didn’t mention anything about DLC, but when I left, I saw the receipt with a DLC code. I quickly went in to return with no issues.

My main objective is to try Star Wars and return within 7 days. Can I really? Or was I only successful in returning because I did it within 30 mins just now?

Thanks!

Related Stores

EB Games Australia
EB Games Australia

Comments

  • At the moment you can return up to January 10th. If they are giving you sass about returning with dlc just go another day or return to a different store.

    • "up to January 10th"

      For any games at all!? Even those with DLCs?

  • +1

    If it's a preorder dlc there shouldn't be any problem. If it's a collectors edition or a deluxe edition with a season pass, you might. It is possible to return it though, just depends if the person behind the counter enforces it. Your mileage may vary

    • This ^^

      So far has depended on store. Could be wrong, but what I heard/understood that returns are marked as pre-owned - so they usually don’t care. But could be certain stores as they may want to keep their “sale” locked in for KPIs.

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