So just logged into my ShopBack account and noticed $15 credit expired. Had no idea. Checked and Cash Rewards was similar.
Pays to read the T+Cs and read your emails…Rookie error! Don't do what Donny Don't Does!
https://support.shopback.com.au/hc/en-us/articles/3600003147…
Will my Cashback expire?
The Cashback accumulated in your ShopBack account will expire if your account remains inactive (i.e. no successful transactions are made through ShopBack) for a period of more than a year.
https://www.cashrewards.com.au/terms-and-conditions
19.3.1 We reserve the right to cancel your membership and your Account, and terminate your use of the Service, with 7 days' notice, if your membership Account becomes Inactive. Your Account becomes “Inactive” if you do not log in to the Website and click through to a merchant's website at least once in any 12-month period. To prevent your membership account from becoming Inactive, it is sufficient for you to simply log in to the Website and click through to a merchant's website a minimum of once in any 12-month period.
19.3.2 All rewards (whether pending or confirmed or accrued or not) held in an Inactive Account will expire at midnight (Sydney, Australia, time) on the date that the Account becomes Inactive (the “expiry date”). Subject to clause 19.3.1, expiry of rewards will not itself result in closure of a member's Account but the applicable rewards will be immediately and irreversibly cancelled and will not be available to the member. We will use reasonable endeavours to provide you with prior written notification of the date on which your rewards will expire (if your Account becomes Inactive).
Edit: Just noticed ShopBack is actually a bit stricter than CashRewards, because you have to make a purchase, not just click through!
Thanks I had some shopback about to expire on 11/11. +1 for OP!