28 Degrees Delayed Flight Free Lounge Pass Eligibility

I registered a flight 5J744 and a week later it was reported as being "flight changed". It is still 5J744 but will be leaving 4:55am the next day instead of 10pm, so about 7 hour delay.

Is this going to count to get the free lounge pass? It seems like a legitimate situation based on their terms and conditions.

But the policy condition of "lounge passes can only be issued if the airline accurately reports the delay to FlightStats" seems pretty dodgy. Who knows if they will report it as technically cancelled or just not report it at all and nothing will happen.

I didn't get emailed any pass so maybe nothing will happen.

Wondering if it was a waste of time to enter in all that info to the 28 degrees site when it may be super super rare that you can ever actually redeem anything.

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Comments

  • -2

    Just claim it, you stand to gain something and lose nothing for your effort.

    • +2

      Access is dependent on receiving an automated email/SMS. There's nothing to claim.

  • +6

    Nope, your flight is rescheduled not delayed. It will not trigger flightstats, and thus no SMS.

    The best way to think of this is, "What will the screen in the airport display?".
    Will it state:
    (a) Flight XXXX, Date, 10:00pm, Delayed till 4:55am
    or
    (b) Flight XXXX, Date, 4:55am, On Time

  • +3

    Is this going to count to get the free lounge pass?

    Most likely not. Although it may be very inconvenient for you, especially at that hour, a flight that has been deliberately retimed in advance is not regarded as delayed.

    Who knows if they will report it as technically cancelled or just not report it at all and nothing will happen.

    It should be reported and show the new timing. Unfortunately that won't help you.

    "lounge passes can only be issued if the airline accurately reports the delay to FlightStats" seems pretty dodgy.

    It's not perfect but it's generally reasonable, especially with longer delays (whereas shorter delays may get missed or misreported).

  • Wondering if it was a waste of time to enter in all that info to the 28 degrees site when it may be super super rare that you can ever actually redeem anything.

    If you are delayed, which you don’t really want to be, it’s like insurance, when you need it, you are glad you have it.

    And your Cebu flights on time performance is normally 81% (flight tracker)

  • -4

    I think you need to register for the offer at the time of making a booking - not after you become of a delay

    • +1

      There is no requirement to register at the time of booking.

      https://flightdelaypass.mastercard.com/28degrees

      • To activate Mastercard® Flight Delay Pass, simply register your flight online for yourself and your travel companions.

      • Flight registration must take place no later than 6 hours prior to a flight's scheduled departure. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.

      • Should you change your mind, you may cancel your registration at least 6 hours prior to the scheduled departure time of your flight.

      • In the event of a flight delay*** announcement of 120 minutes or more, we will immediately send you an email and SMS with your Mastercard Flight Delay Pass which will entitle you to complimentary airport lounge access. This service is also available in the case of rolling delays, eventually adding up to 120 minutes or more.

      • Simply present your lounge access email or SMS at any eligible lounge to redeem your complimentary admission.

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