Just moved to new house and it has surge protection for the whole house at the power box. Went to plug in my Xbox 360 slim and it just red lights from troubleshooting it says not to use with a surge protector.
Can anyone think of a cheap solution to unsurge protect a powerpoint or get it working, like it for the all the classic games that you can't play on Xbox one so bit disappointed it's not working.
Can you confirm it still works at another property? Alternative theory could just be you have the “red ring of death” and your power supply has carked it or the connections are a bit loose.
It was working at my last house and it didn't experience any knocks when I was transporting it, had it all protected.
I’d suggest taking it to your office or another location and plugging it in there - see if it lights up green or red.
@Halo375: Voltages can vary so much that incandescent bulbs dim to 50% intensity or double intensity. Electronics must work just fine even when voltages vary that much. Even if it works in another location (on a different voltage), it is still defective.
Straight in to wall, but also have tried via powerboard
There's no way for the 360 to even tell there's a surge protector anywhere in the line. They won't have any influence on your AC sine wave unless you actually get a surge. The surge protector statement is just for troubleshooting; anything between the Xbox and the wall is another potential issue that MS tech support doesn't deal with.
Heck, all the Xbox power supplies are both fairly bulletproof and 'dumb' - they have +12v, ground, and +5v for standby. You can run your 360 off a car battery if you mod the cable - the Xbox won't mind at all! And it'd work for 360's and Ones too…
Ok kool, I might go try it on my camping battery set up
Their warning is to not use a plug-in protector. That is different and unrelated to a 'whole house' protector. For example, plug-in protectors must somehow 'block' or 'absorb' more energy. A 'whole house' protector works better when it 'absorbs' less energy. Two completely different devices that unfortunately share a same name.
Plug-in protectors can compromise better protection already inside an Xbox. It will even give a surge more wires to get inside an Xbox. Plug-in protectors can make damage easier (which is why many manufacturers recommend not using one). Should not be used if a 'whole house' protector is missing or not properly earthed.
Protector does nothing until its let-through voltage is exceeded. Protectors would have a let-through voltage exceeding 500 volts. So protector remains inert - does nothing - until 230 volts well exceeds 500. Just another reason why there's no way for a 360 to know a surge protector is anywhere on the line.
Firstly, it's got nothing to do with your surge protector. Don't try to "un surge protect" your house.
This will sound weird but check the USB ports and make sure the pins aren't bent.
I had this problem with an old white Xbox 360, wouldn't turn on and had a fake RROD until I un-bent a USB port pin.
And yeah, could be the RROD (lead-free solder cracked). You can work around this and get a few more months out of it (backup your saves) if this is the case.
Luckily Xbox 360's can be picked up pretty cheaply these days.
Will have a look at the usb ports, at least I can get another one know not having to worry about the surge protector if it's just died
He said it was a slim so it should have had a RROD like the original model
Unfortunately, all Xbox 360 consoles will eventually see this. It might not be a literal RROD, but the same problem (GPU popping out of the socket) will affect them all :(
Similarly, even the PS3 Super Slim can get the YLOD.
Is the 360 plugged directly into the wall or via a powerboard?