AMEX Velocity card from long ago, how to spend points?

hamwhisperer on 23/09/2019 - 14:35
Last edited 24/09/2019 - 14:18

Hey guys,

So I have got an Amex thanks to this site near a decade ago, I only have about 45,000 points or so over the years.
I used to have a URL which you could see what you could buy with the points, IIRC I was always eying the closest thing to cash, the BP fuel cards of $50 value, 9,000 points per card.

That being said,……………..

That URL is dead AND I never ever did figure out how to actually 'redeem' my points? I never linked my AMEX card to a velocity account (shrug?) and I just tried and I still don't know how.

My Amex card I can see here.

https://global.americanexpress.com/dashboard

The OLD URL which seems dead, is here

https://shop.velocityfrequentflyer.com/Award?KeyWords=&PointsOptions=PointsRange&MinimumPoints=0&MaximumPoints=10000&cm_re=Home--AUSB2--Fantastic%20Rewards

What can I do, with 42,000 points. (I'm asking because I just got an email to get another 5k for another card, but I don't know if it's worth it)

EDIT:

THANKS FOR HELP
The account was 'broken' and Velocity team had to finalise it, it was never fully made so at least I was right on that? :/

Financial

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Comments

  • hamwhisperer on 23/09/2019 - 14:36

    I have NO IDEA what my Velocity number is…

    • kerfuffle on 23/09/2019 - 15:01

      If you have an Amex Velocity card, wouldn't your Velocity number be on the front of your card, underneath the cardholder's name (unless you have a supplementary card, in which case it isn't)?

      Source: Have an Amex Velocity card

      • hamwhisperer on 23/09/2019 - 15:12

        Is my velocity number the same as the credit card number … ? That's the only # on front?

        • kerfuffle on 23/09/2019 - 15:16

          Is there nothing underneath your name like this card?

          Sounds like you don't have a Velocity Amex card then and probably transferring points from another membership program …

          • hamwhisperer on 23/09/2019 - 15:38

            @kerfuffle: No.

            It's 100% a velocity amex
            https://icm.aexp-static.com/Internet/internationalcardshop/e…

            That card, but lacking that number.

            I get points for example if people sign up with my referral link.

            • kerfuffle on 23/09/2019 - 15:53

              @hamwhisperer: Do you get e-mailed statements from Velocity about your points balance every month?

              • hamwhisperer on 23/09/2019 - 15:56

                @kerfuffle: Nope.

                however:

                https://imgur.com/a/dncm7wj

                • kerfuffle on 23/09/2019 - 17:16

                  @hamwhisperer: I was referring more to these statements

                  Out of curiosity, when you signed up for the Velocity Amex, did you actually have a Velocity account at the time?

                  • hamwhisperer on 23/09/2019 - 17:19

                    @kerfuffle: Nope, no velocity account, made one today.

                    Never seen that statement beore!

                    • kerfuffle on 23/09/2019 - 17:22

                      @hamwhisperer: Weird. I’d be having a chat to Amex about this otherwise your 42K points are in limbo …

                      • hamwhisperer on 24/09/2019 - 12:49

                        @kerfuffle: I've made an account on the velocity rewards site, manually but I don't know how to link them, I guess I'll call

                        Hey do you have the newer link for the rewards?

                        • kerfuffle on 24/09/2019 - 12:56

                          @hamwhisperer: Nope, sorry; I login via Velocity to go to the Rewards store.

                          • hamwhisperer on 24/09/2019 - 13:31

                            @kerfuffle: I manually made an account but I still can't see the store, can you chuck me the url?

                            • kerfuffle on 24/09/2019 - 13:33

                              @hamwhisperer: The URL requires a login. Since you have a Velocity account, you can access it yourself. It's under Shopping Online, then Shop Using Points …

                              • hamwhisperer on 24/09/2019 - 14:06
                                +1

                                @kerfuffle: Got it all fixed, required phone calls, apparently account was never fully completed - frequent occurance with AMEX linked accounts.

                                Getting my first card mailed to me - now to sell the points / redeem

    • ddxsamx on 23/09/2019 - 18:55

      You can ask Amex through the message portal or call them. They will have your velocity number on file.

  • Meho2026 on 23/09/2019 - 15:25

    Look on the last page of your Amex statement.
    It will state how many points you earned for the month and the program name your points are being transferred to.
    If the points are being transferred to a Velocity account it will state the Velocity account number.

  • His_Holiness on 23/09/2019 - 16:47

    Sell it on classifieds for 1.2c/pp

    • kerfuffle on 23/09/2019 - 17:04
      +3

      He can't sell them if he doesn't know how to access his account 😛

    • hamwhisperer on 23/09/2019 - 17:20

      Is that $504 worth? Would I really get that?

      • His_Holiness on 23/09/2019 - 17:37

        Yes

        • hamwhisperer on 24/09/2019 - 12:50

          Ok I need to get all up in this, I'm broke as hell

        • hamwhisperer on 24/09/2019 - 14:06

          I now have access to my account, how do I 'send' them to someone?

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