This is my first post so apologies if i do something wrong.
So DoorDash launched its app in Australia this past week i believe and so far i think it's just Melbourne that they've launched but obviously they will expand in time.
For their launch window they are doing some promotions:
The big one which i listed in the title works as described as far as i know. You order, if the delivery takes more than 30 minutes, the link on doordash's website states that you will get sent a voucher in your email worth $30 within 5-7 business days.
There is a list inside the app of restaurant's that work with this offer (it's not all of them). Each restaurant has an estimated time of arrival when you're ordering so i simply waited until one of them was showing 45 minutes and ordered lol. It actually did take all of that time so supposedly i will get my voucher within the timeframe they give.The other promotion for their launch is that during 30 days they are waving all delivery fees so that's really nice.
Finally, they have a referral system that both the referer and referee get $15 of credit when the referee orders over $15 (the $15 off is applied on this first order for the new user). Given that it's a new app here in Australia, none of my friends have it of course so it's pretty easy to get credits atm. I ordered lunch for free and then dinner for free again to try and get the $30 voucher. Doordash is a big company in the US and a serious competitor to Uber Eats there so i'm assuming they will follow through and i will get the voucher no problems.
Full terms and conditions of offer:
"Promotion available between 10:00 AM - 10:00 PM AEST during the period of September 4, 2019 to September 18, 2019, and only within Melbourne city limits. Available only from eligible participating merchant locations, as displayed in the '30 or 30 Carousel' when you log in. Offer not available during events outside the control of DoorDash which may impact the ability of Dashers to safely deliver the order within 30 minutes (for example, inclement weather, road closures).
Dashers will use reasonable efforts to ensure that your order is delivered within thirty minutes (with the time starting from when the customer’s order is processed, as set out in the DoorDash confirmation email, and time of delivery as determined by DoorDash’s systems). Delivery will be deemed to have been completed at the delivery location’s first entry point (for example, security desk, reception, etc.).
If an eligible order is not delivered within thirty minutes, you will receive via email a click-to-apply voucher code within 5-7 business days of the order, redeemable through doordash.com for the lesser of the order value (exclusive of tax) or $30. No more than $90 in total voucher value will be issued to any individual customer during the promotion. The voucher code is valid for one use only and will be valid for 7 days from issuance. Voucher is not transferable or redeemable for cash. DoorDash may refuse to issue or honour vouchers where it reasonably suspects that the customer has acted in a fraudulent manner.
Terms of the promotion are subject to change without notice. Please direct all questions to [email protected]."
Title is misleading
T&C's say it is the value of your order, 'up to' $30, not a $30 voucher.