will i be able to leave contract for free if peak speed is significantly lower than advertized? i.e. 50% or lower. is there a law for this? im thinking of tpg because the $60 50mbps have a horrrible rep and ABB is a bit too much. they have 18 month contract really turns me off.
Leaving contract if peak speed is bad
Gerry H on 04/09/2019 - 14:28
Comments
tpg
havent signed up yet im scared of getting terrible peak speed and pings (happened to non nbn before)
ABB is a bit too much. they have 18 month contract
All residential nbn™ broadband is available on a month-to-month agreement only.
https://www.aussiebroadband.com.au/help-centre/nbn/plans/wha…
OP means TPG have an 18 month contract
What sort of NBN are you getting, or planning on getting? As in HFC, FTTP/B/N?
If you are paying for 50mbs, and get half that at peak times, then its not fit for service, you are paying for a product you arent really receiving, so contract can be cancelled.
Op is talking a hypothetical
hypothetical or not, the answer is still the same, so what difference does it make ?
It's called a contract for a reason.
sign up month to month
contract or not, if you are not getting an acceptable speed, then you have the right to exit the contract free of charge. the telcos know this and when you say that you will complain to the TIO, they quickly offer this resolution, or discounts. month to month is just more expensive.
no, they let you exit because the TIO complaint costs them more than the value of the contract.
yes. but the point is that month to month usually has a start up cost which makes the plan more expensive
@I Smell Pennies: only the major brands have that. all the re-sellers absorb the cost, and/or try and entice you with a free modem on 1 year contract.
most ISP's will usually let you out of the contract if you complain enough
but who are you wanting to leave?