Hi All,
Hoping to get some advice.
A few weeks ago i shipped a car from north queensland down to NSW.
During the shipment there was damage done to my rims (have before and after photos).
I raised a complaint and the company (movingcars.com.au) has put the blame back on the sub contractors, who have advised the damage was there when they got it (i can only assume more than 1 sub contractor was involved in the process) I advised them this is against fair trading regulations for them to point me else where and subsequently raised a fair trading complaint.
After weeks of fair trading attempting contact, the company (movingcars.com.au) has ignored their request to take action. Fair trading have advised me to pursue legal action if i wish to take it further.
Any advice on my next step here? Has anyone been in this situation before?
Are legal costs going to end up being more than what replacing the rims myself would be?
Thanks all
FWIW, just for anyone interested, every dealership I've worked at has used CEVA to move cars around and they do before/after checks.
Not helpful to your question, but helpful to those interested in the topic :)