"Sorry, we're unable to verify your details. Please check the information is entered exactly as it appears on your ID and try again. Alternatively, try another form of ID."
tried to activate Vodafone sims for my cousins and i get that message to verify details with License and medicare, talked to Vodafone and they can't do it aswell…anyone know what the problem? where to call or fix it?
Maybe your cousins need to do this themselves.