http://www.ozbargain.com.au/node/45326
The Hut's Misleading Advertising
They advertised these sweaters as lambswool. I bought 5 and when I got them they were described as bamboo. Contacted them a week ago about a refund, but no reply. Posted the comment below and no reply either.
Paid by paypal. Should I take it up with them to get a refund as The Hut are just ignoring me?
Animal or vegetable?
Website describes this sweater as lambswool and wool. When I open the package, the attached label says bamboo.
Which one is it?
Misleading advertising or incorrect labelling?
NOT HAPPY JAN!!!
If you CAN get a refund, I would suggest go for it.
I have had a horrible experience with thehut myself once something went wrong.
They might tell you to send it back to them which would cost ~$16 aud. Since that was more than the cost of my order, I didn't do it. That's how they get away with these things.
They also said they would refund me for the shipping charges but I don't trust them.