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Amazon.com has Timex Men's South Street Sport Watch (T2N105) on sale for USD$9. Thats $14.25 on the Australian site. Shipping is free with Amazon Prime (ends today). Dispatches within 1 to 4 weeks.
Mod: Price error. See comments. Those that purchased should receive cancellation email, a refund and $5 credit.
Just got email saying order cancelled and offered a $5 credit
Got an email offering $5 credit
Order cancelled, $5 credit issued.
Just got the email only $5 credit offered
29 cancelled orders in 6 months good work amazon
Same. order cancelled and $5 credited
Same email. $5 credit. How did it take them over a month to realise that there was a price error?
I complained and they issued me an additional $10 voucher :)
Got a price error email.
Got mine also.
Just got an email stating it as a pricing error and that Amazon will not be sending the item. Bummer.
I hate how business now choose what orders they want to fulfil and what they want to cancel. The “price error” is a very convenient excuse with online shopping and gets business free marketing. What makes it worse is how long they took to cancel orders. This suggests to me there was no price error.
The law/ Consumer Act needs to change to only allow a specific timeframe (eg 3 business days) for a business to declare "pricing error" but the way some businesses go with pricing error is ridiculous.
Amazon tho are quite classy: you aren't charged until order confirmed + always give you credit for pricing errors.
A sales contract is in place when you make an order, regardless of if you have been charged.
Secondly the credits are getting smaller. This time it is $5 and considering this was during a promotion for free overseas shipping, something which you can't get at present, then if is far from adequate compensation.
Finally over a month delay is unacceptable, funnily enough when I spoke to Amazon today they refuse to say why there was a delay.
Same email, cancellation and a $5 gift card as compensation.
pricing error. damn
I didn't remember ordering this but I too have just received a cancellation email.
Order cancelled, got a fiver too.
Same. Got an order cancellation email. What about the refund? My card was charged $17.99 on the date of purchase (22nd Jul) but in the email, they said I haven't been charged. Has anyone encountered the same situation?
it's just pre-authorisation I reckon but your card wasn't actually charged
Nope. It's not a pending charge.
If I were you, I'd contact support and ask for even more credit for the inconvenience lol
But the watch was $14.25. Are you sure it is not for another order?
100% no charge here, double checked after you mentioned. Are you sure you're not looking at an Amazon purchase for something else around the same time? If you ordered something else a few days earlier it might have taken until the mentioned date to authorise and show up on your statement.
Order cancelled but getting $5 in credit, happy as was probably never going to wear it.
Now I am sitting on $40 credit. Courtesy amazon pricing errorsssss.. I seem to order a lot but they get cancelled due to such.
Order cancelled - pricing error. A month later? Poor.
Got a $5 credit too, Amazon, you ruined my day!
Same here, order cancelled. Very poor form though to be told a month later to suck eggs… That's no yoke!
Also got cancelled but no email.
Cancelled. I contacted them just before the email came through and they gave me an extra $10 so $15 all up.
Not too bad but still pretty poor form cancelling over a month later.
Order canceled.
Cancelled… FFS.
Free $5, upvoted!
I have been looking forward to this item but unfortunately today I received an email from Amazon saying it was a pricing error. However not all is lost got a $5 dollar credit from them.
Just got email today as well for oeuvre error!, was looking forward to wear it especially I'm not a watch wearer myself.
I called up and they managed to let me choose another Timex model as well as expedited the shipping and use priority international.
All up I'll still be paying $14.25. :)
What did you say to them to get this!!
That I got this as a gift and this purchase was intended for a family friend (which they will also be leaving the country in a week from now).
I also told them I didn't have the time to go around and do the shopping and for them to wait for over a month to cancel it on me the last minute leaves me with no gift.
So they gave me Priority shipping and another Timex model I can select from their listing to choose from for the price of $14.25
Can you post a copy of the order?
Cancelled. The dream is over.
Order cancelled after waiting such a long time, and so this deal receives my neg.
I chatted with the support, they said order the item again at full price and they will apply a credit of $50.
You are lucky, I had a chat with 6 different customer service agents and none accepted to pay more than the already issued $5 if I re-order a watch.
I called them this afternoon and the guy I talked to told me he added another $5 credit to my account on top of the first one, and now that I added something to my cart there's only $5 credit there. A number of people were lucky to get extra $10 on top of the $5 they got initially. Well, at least we tried.
yeah dunno how some of you have been able to order at same price again
Ive tried several customer service agents who have not nudged at offering the $5 credit
Just tell them that you want to buy an alternate to the one that got cancelled and what's the best they can do.
Did that a couple of times already with a few amazon reps and the response was it was a price error so the $5 credit was all that they can do
Need to find the nice rep u got! lol
@mrshorty: Oh, okay. Sorry to hear that you haven't had much luck.
I told them that I was very disappointed that the order got cancelled and it is the first time I have encountered this. I was really looking forward to getting that watch…
Don't know what ticked in the brain, the consultant said let me check what I can do, and then offered me to give a $50 credit if I bought the watch again.
Ordered the watch (black dial). $50 credit applied to my account. $5 credit from cancelled order. Ended up costing $9.
My order got cancelled too. I will be looking for different brands.
Just an update… My watch has been shipped and $50 credit applied to my account.
Open Amazon AU - Go to Help -Then to Need more Help - Contact Us - Drop down other Order Issues Drop Down Something Else - Click on Phone and they will ring you back.