Xiaomi M365 Scooter Issues Error 14 (Gearbite)

UglyPanda on 12/07/2019 - 15:25

Hello Everyone,

I got a Xiaomi Scooter from Gearbite about 2 weeks ago. Used it on 6 days. From time to time it would not work but worked in general. It would beep and not work but then after few seconds it would work. Yesterday somehow it stopped working completely. After checking on Google found out that the beeps mean a code number. I.e. Error 14. It beeps in a pattern. One long and 4 short beeps. Not much information about this in google or YouTube.

I asked Gearbite. They are not very responsive but I’m still hoping they will come up with some solution.

If anyone else in the forum has experienced this issue, would you please share your experience?

Cheers,
Panda

Automotive Electric Scooter Scooter Xiaomi

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Comments

  • xuqi on 12/07/2019 - 16:28
    +1

    https://elewheels.com/error-code-xiaomi-m365-scooter/
    https://mimod.ru/en_US/m365errorcodes/

    "14 Acceleration sensor reading is abnormal"
    Errors 14, 15 – throttle and brake errors

  • crentist on 12/07/2019 - 16:35
    +6

    Error 14: Weight overload

    • xuqi on 12/07/2019 - 16:41
      +1

      LOL

  • gooddealmate on 12/07/2019 - 16:45
    +1

    Yeah, I've got exactly the same issue. I've bought a new accelerater and am going to install it this weekend, I'll let you know whether that works or not.

    • xuqi on 12/07/2019 - 17:32
      +1

      How old is yours?

      • gooddealmate on 12/07/2019 - 17:52
        +1

        Got mine in January, went wrong after a mate came off it a couple of weeks ago. Tried taking apart the accelerater and checking the magnets were still in place according to the YouTube instructional videos but they seemed fine so next step is to replace the accelerater.

        Might be worth checking if your magnets are still in the right place.

        • UglyPanda on 12/07/2019 - 19:47

          Is there any warranty on this or not? Why are you trying to fix it yourself?

          • gooddealmate on 14/07/2019 - 14:48
            +1

            @UglyPanda: Yes there is still a warranty but as you can imagine, it's not going to be cheap sending it back to them to be fixed for something I can do myself for $20.

            • Name on 07/11/2019 - 11:53

              @gooddealmate: I think you can actually claim shipping costs from the business. Although I would probably still do what you did. Probably quicker and easier just fixing it yourself for the small cost.

              https://www.accc.gov.au/consumers/consumer-rights-guarantees…

              You are entitled to recover reasonable postage or transportation costs from the business if the product is confirmed to have a problem, so keep your receipts.

      • gooddealmate on 14/07/2019 - 15:01
        +2

        Ok Xuqi, fitting the new accelerator has fixed the error 14 problem.

        It's very easy to change over,

        • Buy a new one off eBay for $20.I bought a genuine one.
        • Take off the right grip
        • Undo the screw underneath the old accelerator.
        • Flick off the top face plate from the display with a flathead screwdriver.
        • Undo the little screw underneath the face plate and the one underneath the front light.
        • Pull out the light unit carefully.
        • Undo those 3 screws behind the light.
        • Gently pull out the cables which are tucked in underneath the display.
        • Disconnect the white connector for the 3 wires which join up to the old accelerator (it has a green wire in it which is the only one with green it)
          -Take out the rubber seal between the display and the old accelerator
        • Slide off the old accelerator
        • Fit the new one and then connect everything back up.

        Job done. No more bleeps. No more error 14.

        • xuqi on 14/07/2019 - 15:01
          +2

          Cheers for the info.

          • gooddealmate on 14/07/2019 - 15:08
            +2

            @xuqi: Just realised UglyPanda was the OP, not you haha.. I've pm'd them for the fix.

  • UglyPanda on 16/07/2019 - 12:15

    Hello Everyone, Gearbite has been very nice in offering me to send the scooter to them at their cost. However, My scooter has started working without doing any fix. Hence didn’t send it back.

    Now I’m wondering how it fixed itself from Error 14? It fixed itself after 4 days of staying still.

    Could it be because of some moisture condensation or so which dried over time?

    • gooddealmate on 17/07/2019 - 16:07
      +1

      Loose magnets in the accelerator most likely. That seems to be the common problem with these, the magnets come loose and it's quite fiddly to re-affix them better.

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